Hi
my setup is based on
Goautodial 2.1
VERSION: 2.4-309a
BUILD: 110430-1642
Asterisk 1.4.39.1-vici
i m newbie to vici, i have one issue and i can not find solution to this one, dialler is dialling numbers and as soon as it start ringing the call is transfers call to agent, is there any way I can change this to transfer the call to first available agent after the call is answered not when it is ringing?
Any help is much appreciated.
goautodial ringing call transfered
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goautodial ringing call transfered
by flatpack » Wed Oct 24, 2012 2:55 am
goautodial 2.1 32 bit
Asterisk: 1.4.39.1-vici | VERSION: 2.4-309a | BUILD: 110430-1642
Servers: 1 x Telephony; 1 x web server underwork (trying to strip out admin page on separate web server)
Asterisk: 1.4.39.1-vici | VERSION: 2.4-309a | BUILD: 110430-1642
Servers: 1 x Telephony; 1 x web server underwork (trying to strip out admin page on separate web server)
- flatpack
- Posts: 2
- Joined: Wed Oct 24, 2012 2:44 am
Re: goautodial ringing call transfered
by gardo » Wed Oct 24, 2012 3:10 pm
What kind of outbound trunk are you using (E1/T1, PSTN, VoIP and etc)?
http://goautodial.com
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Empowering the next generation contact centers
- gardo
- Posts: 1926
- Joined: Fri Sep 15, 2006 10:24 am
- Location: Manila, 1004
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