Can't get the caller id to work

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Can't get the caller id to work

Postby sofcall » Sat Feb 25, 2012 8:37 pm

Hi all.
I can't get the caller id to work in my installation.
i tried every possible number combinasion from(003317896114/+33178961140 /33178961140 and 0178961140)
my voip provider allow the following format +33178961140.

and from my voip account using the webbrowser i can easily change the number to what ever number i want.

tried many dialplans too.Actually i m using the following:
exten => _0ZXXXXXXX.,1,Set(CALLERID(number)=0033178961140)
exten => _0ZXXXXXXX.,n,AGI(agi://127.0.0.1:4577/call_log)
exten => _0ZXXXXXXX.,n,Dial(${TRUNK}/00212${EXTEN:1},,tToR)
exten => _0ZXXXXXXX.,n,Hangup


exten => _00212XXXXX.,1,Set(CALLERID(number)=0033178961140)
exten => _00212ZXXXX.,n,AGI(agi://127.0.0.1:4577/call_log)
exten => _00212ZXXXX.,n,Dial(${TRUNK}/${EXTEN},,tToR)
exten => _00212ZXXXX.,n,Hangup

**********************************
[siptrunk]
disallow=all
allow=ulaw
allow=alaw
allow=gsm
type=friend
secret=password.
username=login
host=77.72.xx.xx
fromuser=login
dtmfmode=rfc2833
context=from-trunk
insecure=very
nat=yes
****************************the cli when making a manual dial

Executing [8600051@default:1] MeetMe("SIP/200-0000001c", "8600051|F") in new stack
[Feb 26 02:43:42] == Parsing '/etc/asterisk/meetme.conf': [Feb 26 02:43:42] Found
[Feb 26 02:43:42] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Feb 26 02:43:42] Found
[Feb 26 02:43:42] -- Created MeetMe conference 1023 for conference '8600051'
[Feb 26 02:43:42] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:43:42] -- <SIP/200-0000001c> Playing 'conf-onlyperson' (language 'en')
[Feb 26 02:43:44] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:43:44] Found
[Feb 26 02:43:44] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:43:44] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-939f,2", "8600051|F") in new stack
[Feb 26 02:43:44] > Channel Local/8600051@default-939f,1 was answered.
[Feb 26 02:43:44] -- Executing [0663731970@default:1] Set("Local/8600051@default-939f,1", "CALLERID(number)=+33178961140") in new stack
[Feb 26 02:43:44] -- Executing [0663731970@default:2] AGI("Local/8600051@default-939f,1", "agi://127.0.0.1:4577/call_log") in new stack
[Feb 26 02:43:44] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:43:44] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 26 02:43:44] -- Executing [0663731970@default:3] Dial("Local/8600051@default-939f,1", "SIP/siptrunk/00212663731970||tToR") in new stack
[Feb 26 02:43:44] -- Called siptrunk/00212663731970
[Feb 26 02:43:44] -- SIP/siptrunk-0000001d is making progress passing it to Local/8600051@default-939f,1
[Feb 26 02:43:45] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:43:45] Found
[Feb 26 02:43:45] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:43:45] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-46fa,2", "8600051|Fmq") in new stack
[Feb 26 02:43:45] > Channel Local/58600051@default-46fa,1 was answered.
[Feb 26 02:43:45] -- Executing [8309@default:1] Answer("Local/58600051@default-46fa,1", "") in new stack
[Feb 26 02:43:45] -- Executing [8309@default:2] Monitor("Local/58600051@default-46fa,1", "wav|MOROCCO_120226024344_0663731970") in new stack
[Feb 26 02:43:45] -- Executing [8309@default:3] Wait("Local/58600051@default-46fa,1", "2400") in new stack
[Feb 26 02:43:45] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:44:02] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:02] Found
[Feb 26 02:44:02] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:02] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-939f,2'
[Feb 26 02:44:02] -- Executing [h@default:1] DeadAGI("Local/8600051@default-939f,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 26 02:44:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 26 02:44:02] == Spawn extension (default, 0663731970, 3) exited non-zero on 'Local/8600051@default-939f,1'
[Feb 26 02:44:02] -- Executing [h@default:1] DeadAGI("Local/8600051@default-939f,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Feb 26 02:44:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 26 02:44:02] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:44:02] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:02] Found
[Feb 26 02:44:02] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:02] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:02] Found
[Feb 26 02:44:02] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:02] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:02] Found
[Feb 26 02:44:02] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:02] == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-46fa,2'
[Feb 26 02:44:02] -- Executing [h@default:1] DeadAGI("Local/58600051@default-46fa,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 26 02:44:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 26 02:44:02] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-46fa,1'
[Feb 26 02:44:02] -- Executing [h@default:1] DeadAGI("Local/58600051@default-46fa,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 26 02:44:02] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:44:02] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 26 02:44:02] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:44:04] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:04] Found
[Feb 26 02:44:04] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:04] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/200-0000001c'
[Feb 26 02:44:04] -- Executing [h@default:1] DeadAGI("SIP/200-0000001c", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Feb 26 02:44:04] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 26 02:44:04] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Feb 26 02:44:04] == Parsing '/etc/asterisk/manager.conf': [Feb 26 02:44:04] Found
[Feb 26 02:44:04] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 26 02:44:04] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-37c7,2", "8600051|K") in new stack
[Feb 26 02:44:04] WARNING[11442]: app_meetme.c:3134 admin_exec: Conference number '8600051' not found!

















Thank you
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Callerid

Postby striker » Mon Feb 27, 2012 3:59 am

try

CALLERID(num) instead of CALLERID(number)
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby sofcall » Mon Feb 27, 2012 4:40 pm

thank you for your reply.
I also tried that before but without any good result.

any help any tip.

thank you
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Postby gardo » Mon Feb 27, 2012 8:59 pm

CallerID settings should be pretty straight forward. Normally, you just enter it in the campaign settings. If it doesn't work you need to get in touch with your carrier. They might be overriding your caller ID or they don't do caller ID pass thru.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby sofcall » Tue Feb 28, 2012 3:22 pm

thank you for your reply.

I ve just sent them an email and waiting for an answer.

thank you again.
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Postby sofcall » Thu Mar 01, 2012 6:05 am

Well you are right GARDO.

I just tried another voip provider and it works great.
thank you again
Goautodial CE 2.1/Vicidial version 2.4-309a
build:110430-1642/asterisk 1.4.39.1
Single server (IBM E-SERVER - 2 Cpu /Intel Xeon 2.6 GHz quad core(Processors:4)
Ram 4 Go DDR SDRAM - ECC
3 Mega upload and download
no extra hardware.
Webmin as an addons.
sofcall
 
Posts: 110
Joined: Wed Feb 02, 2011 4:49 am
Location: Morocco

Re: Can't get the caller id to work

Postby shisdew » Sun Apr 07, 2013 2:08 am

hi folks!

This had worked for me ,

Code: Select all
exten => _X.,1,Set(CALLERID(num)=09606202004)
exten => _X.,n,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,n,Dial(${agni}/${EXTEN:1},,tToR)
exten => _X.,n,Hangup()


hope you would find it working!

I tried it in :
Asterisk 1.4.39.1-vici RPM by demian@goautodial.com built by root @ go-desktop on a i686 running Linux on 2011-05-05 16:30:51 UTC

Linux go.goautodial.org 2.6.18-238.9.1.el5.goPAE #1 SMP Thu Apr 28 05:24:24 EDT 2011 i686 i686 i386 GNU/Linux


Cheers!
------------------------------------
shisdew
IP-Telephony, vicidial customization
vTiger, sugarCRM, OPEN ERP
Senior Accounts Manager.
www.tofait.co.uk
www.tofatelecom.co.uk
shisdew
 
Posts: 18
Joined: Tue Mar 31, 2009 6:39 am
Location: London


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 61 guests