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Manual Dial Error

PostPosted: Wed Feb 10, 2010 4:35 pm
by gmcust3
http://i48.tinypic.com/xg9zlu.jpg

When i try to dial Manual form the agent screen I get above Error.

Anyone seen this ??

PostPosted: Thu Feb 11, 2010 11:37 am
by gmcust3
Anyone facing this error ?

PostPosted: Fri Feb 12, 2010 2:57 pm
by gmcust3
Its Strange , it only me ?

Gardo, can u guide plz ?

I use VNow 1.3

PostPosted: Sat Feb 13, 2010 2:23 am
by gardo
Not much of a help here. I use Linux for my workstations. I have really no idea what that means (that's IE right?).

PostPosted: Sat Feb 13, 2010 4:46 am
by gmcust3
Mozilla !!!

Btw, which soft phone you use for Linux ?

PostPosted: Sun Feb 14, 2010 1:56 pm
by gardo
Xlite or Twinkle.

thank

PostPosted: Sun Feb 14, 2010 4:38 pm
by brett05
first don't use internet explorer with your vicidial
the best is mozilla
because many script internet explorer refuse them.
he is crazy :lol:

PostPosted: Mon Feb 15, 2010 11:57 am
by webgurru
Hi,

Run in Compatibility View, to do this choose Tools->Compatibility View. I hope this will solve the problem.

Best regards,

PostPosted: Mon Feb 15, 2010 12:01 pm
by gmcust3
Tools->Compatibility View .. Where should I check this ??

PostPosted: Mon Feb 15, 2010 12:08 pm
by webgurru
gmcust3 wrote:Tools->Compatibility View .. Where should I check this ??


In Internet Explorer menu, If you are using IE 8, it should be on right hand side on menu.

PostPosted: Mon Feb 15, 2010 12:11 pm
by gmcust3
ohh I use IE 7 or Mozilla

PostPosted: Mon Feb 15, 2010 12:19 pm
by webgurru
gmcust3 wrote:ohh I use IE 7 or Mozilla

No problem for IE 7, check this picture
http://www.webgurru.com/CompatViewButton4.png

PostPosted: Mon Feb 15, 2010 12:28 pm
by gmcust3

PostPosted: Mon Feb 15, 2010 12:29 pm
by gmcust3

PostPosted: Mon Feb 15, 2010 12:43 pm
by webgurru
Check this

http://www.webgurru.com/pic1.jpg

In my case it's greyed as I have already set this.

PostPosted: Mon Feb 15, 2010 12:48 pm
by gmcust3
Irony, is I dont find any option like that.

PostPosted: Mon Feb 15, 2010 12:50 pm
by webgurru
gmcust3 wrote:Irony, is I dont find any option like that.


It's better then if you search google to get this option enabled.

PostPosted: Mon Feb 15, 2010 2:23 pm
by gmcust3
Below line was giving me the errror :

//document.getElementById("debugbottomspan").innerHTML = "TESTING NOW HERE" + document.vicidial_form.MDPhonENumbeR.value + "|" + active_group_alias;

I commented it and now its Ok.

PostPosted: Tue Feb 16, 2010 1:19 am
by mflorell
We have clients with hundreds of agents using IE6, 7, 8 and Firefox with no issues.

PostPosted: Tue Feb 16, 2010 5:50 am
by webgurru
Hi,

I personally have the same problem in IE7,8 with my java code of clearing script contents after call ends. I sort this out by enabling compatibility view. I don't know why gmcust3 can't see this option in his browser.

Best regards,