how to configure my sip account

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

how to configure my sip account

Postby be.jeevi » Tue Mar 16, 2010 6:05 pm

somebody help me to configure my sip account with my vicidial now ce 1.3..i have installed this sucessfully & in every system i can able to logon as admin as well as agent & i have loaded the lead's also but am not able to configure the sip account i have the manual i tried with the step by step instructions but i was not able to configure this..and i have one more doubt is this sip configuration should be done in server r in any system where i have logged in as administrator can any one help me with clear step by step instructions...
be.jeevi
 
Posts: 10
Joined: Tue Mar 16, 2010 5:47 pm

Postby gmcust3 » Tue Mar 16, 2010 7:15 pm

Try this :

An Example :
------------------------------------------

Carrier ID: 202_9_Net4
Carrier Name: 202_9_Net4
register =>username:password@202..xx.xxx.xx:5060
Account Entry :
[Sama202_9]
disallow=all
allow=g729
allow=g711
allow=ulaw
type=friend
username=username
fromuser=username
secret=password
host=202.71.XXX.xx
dtmfmode=rfc2833

Globals String: SIP9 = SIP/Sama202_9

Dialplan Entry:

exten => _9X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9X.,2,Dial(${SIP9}/${EXTEN:2},,tTor)
exten => _9X.,3,Hangup

-----------------------------------------------------
-----------------------------------------------------

Under campaign :
*********************
Omit Phone Code:Y
Dial Prefix :

USA.... 911
UK....9144
AUS....9161

When u upload leads, make sure you have 10 digits phone number.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby be.jeevi » Wed Mar 17, 2010 1:10 pm

i have tried this but the call is not connecting with soft phone also..jus tell me whether i have to config this sip settings in my vicidial now server or i can logon to any client system and configure this through admin bcos i don know much in command prompt & i have one more doubt i never spent anything for this dialler i jus lik that downloaded from the site and i have installed this..is there is anything lik purchasing of port then only this will work like that am having 13 seater centre i wanna acess this dialler in all system...can any one help me with step by step instructions....
be.jeevi
 
Posts: 10
Joined: Tue Mar 16, 2010 5:47 pm

Postby gmcust3 » Wed Mar 17, 2010 1:15 pm

Above settings works.

May be your VOIP provider is NOT allowing G711 CODECs and you dont have G729 Codec by default installed in the dialer.

We do Free Config of the Dialer , if you use Our VOIP.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby be.jeevi » Wed Mar 17, 2010 3:41 pm

how to check the codec is enabled r not can u help me with this& if i configure the vicidial server ip with my soft phone xlite calls are connected but call r not connected in eye beam....and can u give me ur contact number &where u located....
be.jeevi
 
Posts: 10
Joined: Tue Mar 16, 2010 5:47 pm

Postby gmcust3 » Wed Mar 17, 2010 3:47 pm

What yr CLI says when u dial from eyebeam ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby be.jeevi » Wed Mar 17, 2010 4:40 pm

sorry yaar actually the call is not connected with the x lite also.....i dono wat to do with this...can u tell me ur contact number i can get voip mins from u itself...
be.jeevi
 
Posts: 10
Joined: Tue Mar 16, 2010 5:47 pm

Postby gmcust3 » Wed Mar 17, 2010 4:43 pm

Kindly PM me your chat id.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby be.jeevi » Wed Mar 17, 2010 4:56 pm

where u located
be.jeevi
 
Posts: 10
Joined: Tue Mar 16, 2010 5:47 pm

Postby Kangkong » Fri Mar 19, 2010 7:19 am

PM me
Kangkong
 
Posts: 12
Joined: Mon May 04, 2009 12:04 pm

I need Help setting up a direct SIP

Postby TheCubanRefugee » Sat May 18, 2013 3:05 pm

This is where I've made it so far with reading what you have posted. I even tried modifying one of the Carriers in the list with my info and it doesn't seem to be working ==
Account Entry
[carrier]
host=

type=peer
disallow=all
allow=ulaw
allow=alaw
qualify=no
context=
port=5060
dtmfmode=
I don't know if im doing this correct but i need help asap as im trying to open the company by monday ! please Help As Soon As Possible
TheCubanRefugee
 
Posts: 1
Joined: Sat May 18, 2013 2:49 pm

Re: how to configure my sip account

Postby striker » Sun May 19, 2013 10:44 am

Let us know more about your setup.

is your voip trunk is user based or IP authentication.
did they provided username , password and host ip to register?

check the below link under carrier tab
http://goautodial.org/projects/goautodi ... rted_Guide
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Re: I need Help setting up a direct SIP

Postby gardo » Tue May 21, 2013 5:59 pm

Download and install the latest GoAutoDial ISO (v3.0 RC1a) from our website http://goautodial.org. You can easily setup your carrier using our VoIP services (JustGoVoIP). It's wizard based so it's automatic. If you need to use a different carrier, you can just copy the settings from the carrier entry.

TheCubanRefugee wrote:This is where I've made it so far with reading what you have posted. I even tried modifying one of the Carriers in the list with my info and it doesn't seem to be working ==
Account Entry
[carrier]
host=

type=peer
disallow=all
allow=ulaw
allow=alaw
qualify=no
context=
port=5060
dtmfmode=
I don't know if im doing this correct but i need help asap as im trying to open the company by monday ! please Help As Soon As Possible
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 36 guests