Incoming call restrictions
Posted: Thu May 06, 2010 5:06 pm
Hi,
VICIdial allows you to block which numbers are dialed via a VNC list. Is there any way to apply that rule to the incoming groups/traffic. There is a number that is currently routing a high amount of traffic/calls to two of our incoming lines via the DID and TFN. This is, of course affecting production. Can we block the receiver's CID number from sending calls to our agents in the ingroup. A ingroup DNC by chance.
We are running VICI VERSION: 2.0.5-173 BUILD: 90320-0424. Astersk 1.4.30
Thansk in advance.
VICIdial allows you to block which numbers are dialed via a VNC list. Is there any way to apply that rule to the incoming groups/traffic. There is a number that is currently routing a high amount of traffic/calls to two of our incoming lines via the DID and TFN. This is, of course affecting production. Can we block the receiver's CID number from sending calls to our agents in the ingroup. A ingroup DNC by chance.
We are running VICI VERSION: 2.0.5-173 BUILD: 90320-0424. Astersk 1.4.30
Thansk in advance.