Page 1 of 1

Predictive Dialer

PostPosted: Fri May 21, 2010 5:50 am
by nejme.eddinne
Hello,
I installed VicidialNOW I configured the carrier, the users, the compaign...
The manual dialer works but On the predective Dialer the call don't start

--------------
Compaign configuration:

Dial Method=RATIO
AutoDial Level=3
--------------------

on the CLI I don't have any activity too

can any one help me please, the configuration is right ?

thank you

PostPosted: Fri May 21, 2010 12:04 pm
by gardo
Have you read the VicidialNOW Getting Started Guide? Do you have leads loaded in the campaign?