vicidial.org

One of my user is using asterisk 1.4 based Dialer i.e Vici 2.0.

Today, when they downloaded , the CDR from the carrier site for 26th June 2010 , they see 50% calls are NEVER dialed by Dialer but it appears in CDR.

Amazingly, all the call durations are of 29-30 secs.

When we checked the status of the same in Dialer, lead is present there but its marked as NEW which means Dialer has ever dialed those calls.

How can that happen ?

OK. Ya got me. Have you checked the asterisk cdr in /var/log/asterisk?

also the /var/log/astguiclient logs to see if they happened there.

is this the only phone system the client has hooked up to this provider?