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Critical Issue

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Critical Issue

Postby victrajkumar » Wed Jul 07, 2010 3:56 pm

I'm getting this msg in vicidialnow agent screen

" The online users count exceeds the license's permission. You need to purchase or upgrade your license "

can anybody tell me the solution for this issue
-
Thanks :(
victrajkumar
 
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Postby mflorell » Wed Jul 07, 2010 8:39 pm

That is not a vicidial notice.

How did you install ViciDial?

admin.php version and build?
mflorell
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Postby victrajkumar » Thu Jul 08, 2010 6:55 am

Vicidialnow 1.3

VERSION: 2.0.5-174
BUILD: 90522-0506

Now we are dialing 20agents with g729 codec, if i go more than 20 agents, i'm getting the msg. And that agents going to pause mode.

I have screenshot also, if u give ur email id, i'll mail it to u.

Thanks for replying me...
victrajkumar
 
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Postby mflorell » Thu Jul 08, 2010 7:33 am

How did you install your G729 codec?
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