vicidial.org

Dear Experts,

Today i have installed vicidial 1.3 version. It is a very nice OS. All the things are working good. But i am not able to make manual dialing. In the Agent web Panel, there is not button to click "Manual Dailing" hot keys etc.. But in the earlier version 1.2, all this things are pretty available. Please tell me that how can i get these options in vicidail 1.3 version.


With warm wishes,


Vijay Thakur
India

You need to enable manual dialing on a per user basis. Go to the User settings on the Vici admin page.

Thanks for reply. Kindly tell me that what should i change in user settings, so that manual dialing available.

Thanks Gordo. Your suggestion worked for me. You saved my time.