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RTP issue on softphone to astguiclient

PostPosted: Mon Aug 30, 2010 11:52 am
by richmac
hi all,

is anybody know this problem
i succesfully login to vicidial and succesfully ring the xlite
but when they start to dial no ring on the agent side but the costumers end
have ringing but they cant hear to the both end..now when agent logout the vicidial the xlite is still in session that supposedly it will automatically hangup.

But when i manual dial the number to the xlite i succesfully ring and contacted that number.

i found out in asterisk logs:

Aug 30 09:10:12 NOTICE[3251]: chan_sip.c:11742 do_monitor: Disconnecting call 'SIP/1001-098b8840' for lack of RTP activity in 61 seconds

im using:
vicidialnow
VERSION: 2.0.5-174
BUILD: 90522-0506

please help.

Thanks

PostPosted: Mon Aug 30, 2010 12:16 pm
by williamconley