I know How to transfer call from an Agent to a Verfier.
But to send that same call to the same agent back ???
Agent to Verifier to Agent
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Agent to Verifier to Agent
by gmcust3 » Wed Sep 22, 2010 3:36 am
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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by williamconley » Fri Sep 24, 2010 10:52 am
"same" no, but a specific agent can be transferred to with the agent direct ingroup (you just have to know who you're sending it to)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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