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goautodial creats new lead in manual list vtiger clicktodial

PostPosted: Fri Oct 08, 2010 4:54 am
by avinash_shah
Hello,

My installation is GoAutoDial CE 2.0 RC iso.

Vicidial 2.2.1
Asterisk 1.4.27.1-vici
Dahdi
VtigerCRM 5.1.0
Sangoma 3.5.14

I have synchronized users with vtiger and click to dial is working fine. I have uploaded leads in vtiger then exported and uploaded in list in vicidial. Whenver users click to dial in vtiger it is creating a new lead in manual dial list 998.

I have also tried loading same leads in list 998 to check if it searches but it is not the problem persists.

Am i doing something wrong ? what fields does click to dial (vtigerservices.php) match to search for a lead record in vicidial ? Is there specific method to export and upload in vicidial from vtiger ?

Any help will be appreciable

bump

PostPosted: Fri Oct 08, 2010 4:41 pm
by avinash_shah
bump !!!!

sorry for the bump. I need help as i am on production server :roll:

bump again

PostPosted: Wed Oct 27, 2010 3:15 pm
by avinash_shah
Gardo !!!

Can you help me with this ?

PostPosted: Wed Oct 27, 2010 3:44 pm
by gardo
Can't help you on this one mate. Haven't really gone under the hood yet and check the integration codes. That's what you might need to do.

PostPosted: Wed Oct 27, 2010 3:53 pm
by avinash_shah
hmmmmm ....... no problem Gardo !!!

Will look under the hood and integration scripts. And keep posted if i find some solution.

Gardo Many Thanks for Goautodial RC 2.0 - simply wonderful

PostPosted: Wed Oct 27, 2010 4:15 pm
by gardo
You're welcome. I'd actually recommend installing the GoAutoDial CE 2.0 final release. :D