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Set up In-Group with multiple time based announces

PostPosted: Mon Oct 18, 2010 10:40 am
by ronator
Hello people,

is it possible to define an in-group with multiple time based announces e.g. for cross-selling. That means is there a possibility to define 3 different announces wich interrupt the MOH and plays another announce after 30 seconds ? Since I only see the on-hold-prompt and play-place-in-line or the welcome-message, I wonder if it would be possible with any means to have 2 or 3 files that are played to the customer after some seconds without interferring with the MOH ? I hope I explained clearly what I wanted to create !

Any "topical" suggestions are appreciated !

PostPosted: Mon Oct 18, 2010 11:48 am
by mflorell
admin.php version and build?

oups

PostPosted: Tue Oct 19, 2010 10:50 am
by ronator
Please apologize, I always make this error, sorry !!

$admin_version = '2.2.1-237';
$build = '100510-2015';

thank you so much.

Does your question aims to the answer, that upgrading to gotoautodial could offer me those features ?

best wishes,
r0n

PostPosted: Tue Oct 19, 2010 2:37 pm
by mflorell
in 2.4 we have up to 3 press options in each of the wait time options and the hold time options which can be triggered at different times. These are not available in 2.2.1.