Set up In-Group with multiple time based announces
Posted: Mon Oct 18, 2010 10:40 am
Hello people,
is it possible to define an in-group with multiple time based announces e.g. for cross-selling. That means is there a possibility to define 3 different announces wich interrupt the MOH and plays another announce after 30 seconds ? Since I only see the on-hold-prompt and play-place-in-line or the welcome-message, I wonder if it would be possible with any means to have 2 or 3 files that are played to the customer after some seconds without interferring with the MOH ? I hope I explained clearly what I wanted to create !
Any "topical" suggestions are appreciated !
is it possible to define an in-group with multiple time based announces e.g. for cross-selling. That means is there a possibility to define 3 different announces wich interrupt the MOH and plays another announce after 30 seconds ? Since I only see the on-hold-prompt and play-place-in-line or the welcome-message, I wonder if it would be possible with any means to have 2 or 3 files that are played to the customer after some seconds without interferring with the MOH ? I hope I explained clearly what I wanted to create !
Any "topical" suggestions are appreciated !