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Voice working internally, not externally

PostPosted: Mon Oct 18, 2010 2:46 pm
by Eighteen47
I'm using GoAutodial 2.2 with Vicidial 2.2.1, Asterisk 1.4.27.1-vici, Dahdi 2.3, VtigerCRM 5.1.0, Sangoma 3.5.14 and CentOS 5.5 as base (modified kernel as usual).

My server is plugged into my router which is plugged into the modem. I'm using the default 192.168.1.2 IP for the server. I have ports 80 and 22 forwarded to the server and range 5060-5080 and 10000-20000.

I'm still not getting voice on calls, although I'm able to make them and connect. I'm using Bria with a G729 codec installed.

Any ideas of how/where I could be messing stuff up?

Thanks in advance.

Re: No voice through router?

PostPosted: Tue Oct 19, 2010 10:17 am
by Eighteen47
As an update, I'm able to place calls inside the network and it works perfect. Outside the network I'm not getting voice. Again, I have ports 5060-5080 and 10000-20000 forwarded.

Eighteen47 wrote:I'm using GoAutodial 2.2 with Vicidial 2.2.1, Asterisk 1.4.27.1-vici, Dahdi 2.3, VtigerCRM 5.1.0, Sangoma 3.5.14 and CentOS 5.5 as base (modified kernel as usual).

My server is plugged into my router which is plugged into the modem. I'm using the default 192.168.1.2 IP for the server. I have ports 80 and 22 forwarded to the server and range 5060-5080 and 10000-20000.

I'm still not getting voice on calls, although I'm able to make them and connect. I'm using Bria with a G729 codec installed.

Any ideas of how/where I could be messing stuff up?

Thanks in advance.

PostPosted: Tue Oct 19, 2010 3:31 pm
by gardo
Looks like some NAT issues. Try forwarding UDP 10,000 to 65,000 to you GoAutodial server. Or try another provider that provides IAX connections instead of SIP.

PostPosted: Tue Oct 19, 2010 8:57 pm
by Eighteen47
Okay, so I forwarded up to 65,000 but it didn't work, still. Any other ideas?

I also tried IAX and had the same issues. Any help at all would be welcomed!

PostPosted: Wed Oct 20, 2010 3:51 pm
by gardo
IAX would have bypassed most of your NAT issues. Looks like you have a very restrictive firewall settings. Have you disabled your firewall on your workstations? Asterisk CLI when dialing.

PostPosted: Thu Oct 21, 2010 9:09 am
by williamconley
have you told asterisk that these connections are NAT? are you using nat=yes for the connections and externip=...?