outgoing call recording
Posted: Wed Nov 03, 2010 6:33 am
Hi, all !
I've got one campaign with many in-groups. But sometimes we need to make outgoing calls from agents interface by manual dial, all works fine, but we need to record all manual outgoing calls. Incoming calls records in in-groups.
How can I realize this feature?
Thanks a lot.
(VERSION: 2.2.1-237, BUILD: 100510-2015, SIP trunks )
I've got one campaign with many in-groups. But sometimes we need to make outgoing calls from agents interface by manual dial, all works fine, but we need to record all manual outgoing calls. Incoming calls records in in-groups.
How can I realize this feature?
Thanks a lot.
(VERSION: 2.2.1-237, BUILD: 100510-2015, SIP trunks )