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outgoing call recording

PostPosted: Wed Nov 03, 2010 6:33 am
by Kapet
Hi, all !

I've got one campaign with many in-groups. But sometimes we need to make outgoing calls from agents interface by manual dial, all works fine, but we need to record all manual outgoing calls. Incoming calls records in in-groups.
How can I realize this feature?

Thanks a lot.

(VERSION: 2.2.1-237, BUILD: 100510-2015, SIP trunks )

PostPosted: Wed Nov 03, 2010 7:55 am
by Kapet
Resolved.
In-groups Recording override campaign, in that case all calls recordings in campaign helps us.

Thanks !