Server Config

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Server Config

Postby gmcust3 » Tue Nov 16, 2010 9:52 am

Need server Config for 30 seats

Wants to Buy Intel Original Server grade motherboard and Xeon.

Bought S3420GPV but Goautodial didnt support.

Says some file not found but same CD works perfectly on other PC.

"Cannot find the kickstart file on cd rom"

http://ark.intel.com/Product.aspx?id=48472
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby williamconley » Tue Nov 16, 2010 11:09 am

! Try Vicibox! (even if you don't use it, just to know if it has the drivers)
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Postby gmcust3 » Tue Nov 16, 2010 12:14 pm

Thanks a Lot William .


Ok But what is "Cannot find the kickstart file on cd rom" as It talks about some file missing but Same CD works properly and smoothly on another server or lower version ?

Gardo or Matt , can throw some light ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 12:53 pm

missing drivers. it cannot find the file because it cannot find the DISK the file is on because the drivers are not compatible
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Postby gardo » Tue Nov 16, 2010 1:24 pm

Check if you have a good download by doing an MD5SUM on the ISO. If it's a good download just hit enter or OK and you're good to go. Sometimes on USB optical drives this happens. Missing drivers or something as @williamconley pointed out.

"Cannot find the kickstart file on cd rom"
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Postby williamconley » Tue Nov 16, 2010 1:53 pm

It would be REALLY cool to find out if Vicibox (opensuse system builder) included drivers for this while GoAutoDial (Centos system builder) did not ... or if they are both missing the driver.

neither gardo nor kumba "control" which drivers the OS builder "includes" (beyond likely saying 'all available') when creating the install .iso. So we're really dealing with the "CentOS" vs "OpenSuSE" system builder's included drivers. Although I believe Kumba has had a more recent release, it wasn't "that much" more recent. They should be about the same ... but it would be interesting to know.

It's not like either gardo or kumba can go around buying every motherboard on the planet and testing them. LOL
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Postby gmcust3 » Tue Nov 16, 2010 9:37 pm

I tried USB based CD Drive and also normal DVD Drive to Install but No change.

Will try out the Vicibox box but I have todays days left only when If required, I can change the Motherboard. I have paid 500$ :-( for the same.

I am preferring to change the Motherboard ( along with the Xeon 4 Core as its comes integrated ). Any suggestions on Proven Motherboard with Processor ?

For Gardo :
----------------------------
C:\>md5sum gd.iso
c98906c7b5ef093548077bc80be1092f *gd.iso

C:\>
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 10:13 pm

gmcust3 wrote:I tried USB based CD Drive and also normal DVD Drive to Install but No change.
It's likely not the "drive", but the "drive controller". Which is in the CHIPSET which is built into the MOTHERBOARD. You COULD purchase a drive controller and add it to your system, which may resolve the issue, but not necessarily.
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Postby gmcust3 » Tue Nov 16, 2010 10:17 pm

How to find which "drive controller" S3420GPV uses ?

Also, Safer bet is to change the Motherboard , but to which one ?

30 seats
Outbound
Dial Level : 4
G720 Codec
3-Party Conference
All Recording Enabled
AMD: 8369 On
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 10:22 pm

drive controller is part of the assembly of the motherboard. generally part of the chipset.

we like dg35ec
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Postby gmcust3 » Tue Nov 16, 2010 10:24 pm

Xeon will work perfectly with dg35ec but thats desktop grade ?

I wanted to have a server grade motherboard
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 10:37 pm

define for me (if you will) the difference

hopefully using specs like FSB speed and memory speed and processor count and speed ... rather than "it'll last longer" which has not proven to be the case.

I have sent back MANY motherboards and have noticed NO difference between desktop and server grade. except in pricing, of course, and capacity of the boards themselves (32 memory slots does NOT happen very often on a desktop grade mbd :) )

do you need multiple processors?
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Postby gmcust3 » Tue Nov 16, 2010 10:41 pm

Prefer to have Multiple Processor and thats why I preferred Xeon 4 Core.

Please suggest.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 10:47 pm

That's multiple core. Single CPU. not a problem for a desktop board. Now ... 4 CPUs with 6 cores each, that would be a bit of a stretch for the average desktop board. :)

I like core2Quad in dg35ec. Inexpensive, powerful. :)
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Postby gmcust3 » Tue Nov 16, 2010 10:51 pm

Sorry to ask so MANY silly questions , but Any Board which will work with Xeon ( May be single Core , if it comes ) Processor , though we ALWAYS prefer to have a server Grade Motherboard when we talk about the dialer server or something As we happens to buy Hardware Once and not daily in case if we have to upgrade it ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 11:06 pm

You don't "upgrade" a motherboard. You replace it. You add components to it. You increase the memory. But you don't "upgrade it". And for MOST telephone server installations, you never do any of that except for the addition of memory if you went cheap to start with. Anything else you push OFF this server onto an archive server.

And all that can be done with a desktop grade board, too.

Ordinarily, of course, you just buy a whole new machine and plop it down next to this one so you have TWO (otherwise, you are tossing away a perfectly good motherboard, why do that when you can have two servers instead of one :) ?)
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Postby gmcust3 » Tue Nov 16, 2010 11:10 pm

So, Final decision is to go for dg board with Core2Quad Processor ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Nov 16, 2010 11:19 pm

? nope. Processor isn't the issue. Processors are ALWAYS compatible.

CHIPSET is the thing that has compatibility issues.

I do not know of a list of compatible chipsets. I know that (as a rule) you should be sure the chipset has been "on the street" for a year before assuming it'll be driver-ready on any .isos for linux installation. even then you may be wrong, but the odds at that point are pretty good.
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Postby gmcust3 » Tue Nov 16, 2010 11:24 pm

dg35ec with Xeon Processor will work ?

On Intel site it says :
Support for an Intel ® processor in the LGA775 package

Also,

http://processormatch.intel.com/CompDB/ ... ame=dg35ec

I think this Should work perfectly :
http://ark.intel.com/Product.aspx?id=35428 with dg35ec Board

Looks like.. Xeon wont
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Wed Nov 17, 2010 12:21 am

i don't think you read that whole page.

it lists over 10 Xeon processors ranging in speed from 3.16 Ghz down to 1.8Ghz.

With 1-4 cores

Which is good Cuz I've put a lot of Xeon processors into them.

OH! Just so you know ... the difference between a Xeon processor and a Core2Quad processor (if all the other specs are the same, of course, speed, cache, L2 cache) is the price. (and the ability to put more than one of them on the same motheboard ... but since this motherboard has only one processor slot ... you CAN'T put more than one in, so that leaves the only difference as PRICE.)

Do not pay more for a Xeon processor unless it has more goodies (like bigger L2 cache or faster speed). If you can pay LESS and get a Core2Quad with better specs ... don't waste money on a Xeon. They are technically identical and even manufactured by the same fingers to the same specifications, but the Xeon has the architecture in place for "multi" on the motherboard (they play nice with siblings where Core2Quad requires an "only child" environment).
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Postby gmcust3 » Wed Nov 17, 2010 12:35 am

Awesome !!

Thanks William .. Thats why when I post something Online I keep myself Online as every line you write, I get to learn out of it.. which One doesn't get to learn from Internet even if I search for hours and hours !!

Once Again , Thanks a Lot. :-)
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gmcust3 » Wed Nov 17, 2010 3:24 am

DG35EC is not available in the market.

DG41RQ is available.

http://www.intel.com/products/desktop/m ... erview.htm

and Hardware Person said as new Processor are coming like i3,i5,i7 and etc , so new board are also coming.

William , Gardo , can you please guide me what to do ?

I am REALLY confused !!
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Wed Nov 17, 2010 8:13 am

You may have to do what we do. Buy it. See if the drivers will recognize all the devices. If it does ... great. If not, take it back and try another one.

This is where that "guess" from earlier comes in: If the chipset has been out for over a year ... the odds are good that the installation will succeed.
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Postby gmcust3 » Wed Nov 17, 2010 8:19 am

How abt DG41RQ as Hardware guys doesnt replace Once I paid him ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Wed Nov 17, 2010 8:47 am

how long has the chipset been out? (when was this board first released, or the chipset that is ON this board?)
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Postby gmcust3 » Wed Nov 17, 2010 9:11 am

Technical Speciications
Processor
Processor Support
• Intel® Core™2 Quad** processor in the LGA775
package
• Intel® Core™2 Duo processor in the LGA775
package
• Intel® Pentium® processor in the LGA775 package
• Intel® Celeron® processor in the LGA775 package
• Supports Intel® 64 Architecture2
Chipset
Intel® G41 Express Chipset
• Intel® 82G41 Graphics and Memory Controller
Hub (GMCH)
• Intel® 82801GB I/O Controller Hub (ICH7)
Graphics Memory Controller Hub (GMCH)
• Designed to support up to 8 GB1
of system
memory using DDR2 800 / 667 SDRAM
memory
• Intel® Fast Memory Access
• Intel® Graphics Media Accelerator X4500
with Intel® Clear Video Technology
Intel® I/O Controller Hub (ICH)
• Four SATA (3.0 Gb/s) ports
• Integrated 10/100/1000 network connection


Regards to the Release date .. Kind to find out...


Intel Desktop Board DG41RQ Bios. by Intel ·
Version: 0009
Release Date: 1.5.2010

But I guess its for the BIOS and NOT for Motherboard.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby gardo » Thu Nov 18, 2010 4:07 pm

Have you tried pressing "ENTER" and see if the installation completes?

The MD5SUM is good.

gmcust3 wrote:I tried USB based CD Drive and also normal DVD Drive to Install but No change.

Will try out the Vicibox box but I have todays days left only when If required, I can change the Motherboard. I have paid 500$ :-( for the same.

I am preferring to change the Motherboard ( along with the Xeon 4 Core as its comes integrated ). Any suggestions on Proven Motherboard with Processor ?

For Gardo :
----------------------------
C:\>md5sum gd.iso
c98906c7b5ef093548077bc80be1092f *gd.iso

C:\>
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby gardo » Thu Nov 18, 2010 4:10 pm

LOL! I wish we can. Wouldn't it be nice to play with so many hardware?

williamconley wrote:It's not like either gardo or kumba can go around buying every motherboard on the planet and testing them. LOL
http://goautodial.com
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Postby williamconley » Thu Nov 18, 2010 4:27 pm

Regards to the Release date .. Kind to find out...


Intel Desktop Board DG41RQ Bios. by Intel ·
Version: 0009
Release Date: 1.5.2010

But I guess its for the BIOS and NOT for Motherboard.
intel shows release dates for hardware on their sites. hard to find, but available.

also searching for it in "refurb" and "lease re-sales" is an indicator. if there are NO refurbs and no "off-lease" boxes with this hardware in it ... it may still be "New".
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Postby gmcust3 » Thu Nov 18, 2010 9:20 pm

Have you tried pressing "ENTER" and see if the installation completes?


It DIDN'T even start the "Formatting" Process.

Just shows the the Anaconda running and then Video Driver and then the file missing Error.

Any Patch to update the GoAutoDial ?

Extremely Sorry , but Its STRANGE to see that For server , I have to use DESKTOP board as ISO CD doesn't support THE SERVER Grade board { May be I am WRONG }.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu Nov 18, 2010 10:19 pm

It has nothing to do with desktop or server. it simply did not have a driver for the chipset. newer desktop boards would likely have the same issue. you most likely chose an older desktop board and luckily the driver was available.

don't forget: someone has to write these drivers. we're in the "this stuff is all free" world here. until some guy or team working with no pay writes a driver for a specific chipset, it does not exist. this can take a few weeks or a few months depending on the driver, and then it must "make its way" to the OS in question to get onto the base OS installation. then when gardo or kumba burn their next .iso from the base ... *poof* it's available.

not magic, not related to desktop or server. just takes time to happen.
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Postby gmcust3 » Fri Nov 19, 2010 4:30 am

I am still a Novice when we talk about Vicidial.

But Generally, we get suggestion of installing max 25 seats on a single server. and Cluster of Server if more than 25 seats for Better Performance.

But I have seen and Installed 35 seats with Below config and running "smoothly" on DG35ec ( Desktop ) Board with Core2Quad Processor and 4 GB Ram.

All Recording
G720 Codec
AMD On
Dial Level Upto 4
All Outbound.

So, if Core2Quad Processor can support upto 35 seats , then I PRESUME "i7" or likewise Processor with 8 GB Ram and Supported MotherBoard , then I GUESS It should support 50 seats on a single server ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Fri Nov 19, 2010 11:10 am

gmcust3 wrote:G720 Codec
? never heard of it (g729 maybe?)

And be careful thinking that adding more processors and RAM will proportionally increase system capacity. There is also hard drive throughput and system bus speed to consider. And not only for "pure capacity", also for stability during bursts. Apache and other software have a tendency to burst, larger systems = larger bursts and the bus speed may not be faster to allow for faster bursting, and the hard drive data throughput may cause bottlenecks.

However: Please try, it would be good to find out anyone's experience with "I have XX agents with these conditions on an i7 with XX motherboard". Always handy for comparisons for all users. :)
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