on a hp dl380 with 6 gigs of ram
nothing updated after install still running Asterisk 1.4.27.1-1
trying to set up a outbound unattended campaign as per the manager manual and the the waitforsilence feature doesnt seem to be working correctly. In addition the new exensions.conf doesnt seem to jive with the old one i had on my other dialer with a vicidialnow install.
the old dialer would display a running line item and show the count of silence and now my new dialer just keeps displaying
Got 0ms silence < 7000ms required---I turned it up for debugging to 7 seconds
here is the output of my asterisk cli when i try to do a campaign
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[Dec 9 00:26:40] == Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 00:26:40] -- Executing [917162084033@default:1] AGI("Local/917162084xxx@default-abae,2", "agi://127.0.0.1:4577/call_log") in new stack
[Dec 9 00:26:40] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Dec 9 00:26:40] -- Executing [917162084033@default:2] Dial("Local/917162084033@default-abae,2", "SIP/goautodial/17162084033||tTor") in new stack
[Dec 9 00:26:40] -- Called goautodial/17162084056
[Dec 9 00:26:43] -- SIP/goautodial-00000029 is making progress passing it to Local/917162084033@default-abae,2
[Dec 9 00:26:46] -- SIP/goautodial-00000029 is ringing
[Dec 9 00:26:49] -- SIP/goautodial-00000029 answered Local/917162084033@default-abae,2
[Dec 9 00:26:49] > Channel Local/917162084xxx@default-abae,1 was answered.
[Dec 9 00:26:49] == Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 00:26:49] -- Executing [8320@default:1] WaitForSilence("Local/917162084xxx@default-abae,1", "7000|2") in new stack
[Dec 9 00:26:49] -- Waiting 2 time(s) for 7000 ms silence with 0 timeout
[Dec 9 00:26:56] -- Exiting with 7000ms silence >= 7000ms required
[Dec 9 00:27:01] == Parsing '/etc/asterisk/manager.conf': [Dec 9 00:27:01] Found
[Dec 9 00:27:01] == Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 00:27:01] == Parsing '/etc/asterisk/manager.conf': [Dec 9 00:27:01] Found
[Dec 9 00:27:01] == Manager 'sendcron' logged on from 127.0.0.1
[Dec 9 00:27:01] == Manager 'sendcron' logged off from 127.0.0.1
[Dec 9 00:27:03] -- Exiting with 7000ms silence >= 7000ms required
[Dec 9 00:27:03] -- Executing [8320@default:2] Playback("Local/917162084xxx@default-abae,1", "85100003") in new stack
[Dec 9 00:27:03] -- <Local/917162084xxx@default-abae,1> Playing '85100003' (language 'en')
[Dec 9 00:27:03] -- Executing [h@default:1] DeadAGI("Local/917162084033@default-abae,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----23-----14") in new stack
[Dec 9 00:27:03] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----23-----14 completed, returning 0
[Dec 9 00:27:03] == Spawn extension (default, 917162084033, 2) exited non-zero on 'Local/917162084033@default-abae,2'
here is my sip.conf
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; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST
register => djarum:xxxxx@inbound23.vitelity.net:5060
; VICIDIAL Carrier: GoAutoDial - GoAutoDial SIP Gateway
; Visit http://goautodial.com/voip-store/ for instant $0.5 credits
[goautodial]
type=friend
dtmfmode=auto
host=inbound23.vitelity.net
context=trunkinbound
username=djarum
secret=xxxxx
allow=all
insecure=very
canreinvite=no
[cc100]
username=cc100
secret=test
accountcode=cc100
callerid="station 100" <0000000000>
mailbox=100
context=default
type=friend
host=dynamic
[cc101]
username=cc101
secret=test
accountcode=cc101
callerid="station 101" <0000000000>
mailbox=101
context=default
type=friend
host=dynamic
[cc102]
username=cc102
secret=test
accountcode=cc102
callerid="station 102" <0000000000>
mailbox=102
context=default
type=friend
host=dynamic
[cc103]
username=cc103
secret=test
accountcode=cc103
callerid="station 103" <0000000000>
mailbox=103
context=default
type=friend
host=dynamic
...etc
; END OF FILE
and here is my extensions.conf
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[general]
static=yes
writeprotect=no
[globals]
CONSOLE=Console/dsp ; Console interface for demo
;TRUNK=Zap/r1 ; Trunk interface
;TRUNKX=Zap/r2 ; 2nd trunk interface
TRUNKIAX=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface
TRUNKIAX1=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface
;TRUNKBINFONE=IAX2/1112223333:PASSWORD@iax.binfone.com ; IAX trunk interface
;SIPtrunk=SIP/1234:PASSWORD@sip.provider.net ; SIP trunk
#include extensions-vicidial.conf
[trunkinbound]
; DID call routing process
exten => _X.,1,AGI(agi-DID_route.agi)
; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
[loopback-no-log]
; This context is to accept calls that have already been logged in another context in Vicidial
; and has been sent through one of the loopbacks. This is why this context is missing the h extension.
; Do not put any extensions in this context unless you specifically understand what this means.
;exten => _91NXXNXXXXXX,1,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup
; special Canadian PRI callerIDname settings FOR USE IN LOOPBACK CONTEXT ONLY
;exten => _91NXXNXXXXXX,1,Set(CALLERID(name)="ACME Widgets")
;exten => _91NXXNXXXXXX,n,AGI(agi-CANADA_PRI_CIDname.agi)
;exten => _91NXXNXXXXXX,n,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,n,Hangup
exten => _999XX11112,1,Wait(2)
exten => _999XX11112,n,Answer
exten => _999XX11112,n,Playback(ss-noservice)
exten => _999XX11112,n,Playback(vm-goodbye)
exten => _999XX11112,n,Hangup
[default]
include => vicidial-auto
; VICI-GROUP DIRECT SUPPORT LINE (VICIHELP[84244357])
exten => _84244XXX,1,Dial(IAX2/vicihelp/${EXTEN:5})
; Local agent alert extensions
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
; Local blind monitoring
exten => _08600XXX,1,Dial(${TRUNKblind}/6${EXTEN:1},55,To)
; playback of recorded prompts
exten => _851XXXXX,1,Answer
exten => _851XXXXX,2,Playback(${EXTEN})
exten => _851XXXXX,3,Hangup
; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
;exten => _7851XXXXX,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
;exten => _7851XXXXX,2,Playback(${85100003})
;exten => _7851XXXXX,3,AGI(VD_amd_post.agi,${EXTEN:1})
;exten => _7851XXXXX,4,Hangup
; FastAGI for VICIDIAL/astGUIclient call logging
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
; Example phone extensions
; Extension 2000 Sipura/Linksys ATA line 1
;exten => 2000,1,Dial(sip/spa2000,30,to) ; Ring, 30 secs max
;exten => 2000,2,Voicemail,u2000 ; Send to voicemail...
; Extension 2001 Sipura/Linksys ATA line 2
;exten => 2001,1,Dial(sip/spa2001,30,to) ; Ring, 30 secs max
;exten => 2001,2,Voicemail,u2001 ; Send to voicemail...
; Extension 2102 rings Grandstream phone
;exten => 2102,1,Dial(sip/gs102,30,to) ; Ring, 30 secs max
;exten => 2102,2,Voicemail,u2102 ; Send to voicemail...
; Extension 401 rings the firefly softphone
;exten => 401,1,Dial((IAX2/firefly01@firefly01/s||t)
;exten => 401,2,Hangup
; 100-350 phone extensions now auto-generated
; extensions for other SIP and IAX call center phones
; cc100-cc150 SIP Phones
;exten => _1[0-5]X,1,Dial(sip/cc${EXTEN},20,to)
; cc300-cc350 IAX Phones
;exten => _3[0-5]X,1,Dial(IAX2/cc${EXTEN},20,to)
; extensions if using a T1 channelbank
;exten => _19XX,1,Dial(Zap/${EXTEN:2},30,o)
;exten => _19XX,2,Hangup
; Extension 4001 rings Zap phone (this example for FXS on Zap port 1)
;exten => 4001,1,Dial(Zap/1,30,o) ; ring Zap device 1
;exten => 4001,2,Voicemail,u4001 ; Send to voicemail...
; # timeout invalid rules
exten => #,1,Playback(invalid) ; "Thanks for trying the demo"
exten => #,2,Hangup ; Hang them up.
exten => t,1,Goto(#,1) ; If they take too long, give up
exten => i,1,Playback(invalid) ; "That's not valid, try again"
; Extensions for performance testing
exten => _91999NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91999NXXXXXX,2,Dial(${TRUNKloop}/${EXTEN:2},,tTo)
exten => _91999NXXXXXX,3,Hangup
exten => 999999999999,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 999999999999,2,Dial(${TRUNKloop}/${EXTEN:1},,tTo)
exten => 999999999999,3,Hangup
; This is a loopback dialaround to allow for hearing of ringing for 3way calls
exten => _881NXXNXXXXXX,1,Answer
exten => _881NXXNXXXXXX,2,Dial(${TRUNKloop}/9${EXTEN:2},,To)
exten => _881NXXNXXXXXX,3,Hangup
; Vtiger fax and email log extensions
exten => _9118XXXXXXXX,1,Dial(${TRUNKblind}/9998818112,55,to)
exten => _9119XXXXXXXX,1,Dial(${TRUNKblind}/9998819112,55,to)
; CARRIER DIALING EXTENSIONS, USE THE ADMIN INTERFACE TO PROGRAM THESE
; dial an 800 outbound number
;exten => _91800NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91800NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91800NXXXXXX,3,Hangup
;exten => _91888NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91888NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91888NXXXXXX,3,Hangup
;exten => _91877NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91877NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91877NXXXXXX,3,Hangup
;exten => _91866NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91866NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
;exten => _91866NXXXXXX,3,Hangup
; dial a long distance outbound number
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls
;exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _91NXXNXXXXXX,3,Hangup
; dial a local outbound number (modified because of only LD T1)
;exten => _9NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _9NXXXXXX,2,Dial(${TRUNK}/1727${EXTEN:1},,To)
;exten => _9NXXXXXX,3,Hangup
; dial a local 727 outbound number with area code
;exten => _9727NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _9727NXXXXXX,2,Dial(${TRUNK}/1${EXTEN:1},,To)
;exten => _9727NXXXXXX,3,Hangup
; dial a long distance outbound number to the UK
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls,
;exten => _901144XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _901144XXXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},55,To)
;exten => _901144XXXXXXXXXX,3,Hangup
; dial a long distance outbound number to Australia
; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls,
;exten => _901161XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _901161XXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
;exten => _901161XXXXXXXXX,3,Hangup
; dial a long distance outbound number through BINFONE
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(${TRUNKIAX}/${EXTEN:1},55,To)
; exten => _91NXXNXXXXXX,3,Hangup
; dial a long distance outbound number through a SIP provider
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(sip/${EXTEN:1}@SIPtrunk,55,o)
; exten => _91NXXNXXXXXX,3,Hangup
; special extensions for North America to catch invalid phone numbers
; exten => _91XXX[0-1]XXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXX[0-1]XXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXX[0-1]XXXXXX,n,Hangup
; exten => _91[0-1]XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91[0-1]XXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91[0-1]XXXXXXXXX,n,Hangup
; exten => _91XXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXX,n,Hangup
; exten => _91XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXX,n,Hangup
; exten => _91XXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXX,n,Hangup
; exten => _91XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXXX,n,Hangup
; exten => _91XXXXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91XXXXXXXXXXXXX,n,Dial(${TRUNKloop}/8889990011112,,to)
; exten => _91XXXXXXXXXXXXX,n,Hangup
; dial a USA long distance outbound number through the loopback-no-log context
; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => _91NXXNXXXXXX,2,Dial(${TRUNKloop}/888${EXTEN:2},55,o)
; exten => _91NXXNXXXXXX,3,Hangup
;exten => 888NXXNXXXXXX,1,Goto(loopback-no-log,91${EXTEN:3},1)
exten => 8889990011112,1,Goto(loopback-no-log,9990011112,1)
; Inbound call from BINFONE
; exten => 1112223333,1,AGI(agi://127.0.0.1:4577/call_log)
; exten => 1112223333,2,Dial(sip/gs102,55,o)
; exten => 1112223333,3,Hangup
; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery
;exten => 7275551212,1,Ringing
;exten => 7275551212,2,Wait(1)
;exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID(all)}-----${CALLERID(num)}-----${CALLERID(name)})
;exten => 7275551212,4,Answer
;exten => 7275551212,5,Dial(sip/spa2000&sip/spa2001,30,To)
;exten => 7275551212,6,Voicemail,u2000
; parameters for call_inbound.agi (7 fields separated by five dashes "-----"):
; 1. the extension of the phone to ring as defined in the asterisk.phones table
; 2. the phone number that was called, for the live_inbound/_log entry
; 3. a text description of the number that was called in
; 4-7. optional fields, they are also passed as fields in the GUI to web browser
; This is not part of VICIDIAL, it is for astGUIclient agent use only
; Extension 3429 - Inbound 800 number (1-800-555-3429) example of RBS T1
; with 10 digit ANI and 4 digit DNIS star separated
;exten => _**3429,1,Ringing
;exten => _**3429,2,AGI(agi://127.0.0.1:4577/call_log)
;exten => _**3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w)
;exten => _**3429,4,Answer
;exten => _**3429,5,Dial(sip/spa2000&sip/spa2001,30,to)
;exten => _**3429,6,Voicemail,u2000
; Extension 3429 - with ANI [callerID]
;exten => _*NXXNXXXXXX*3429,1,Ringing
;exten => _*NXXNXXXXXX*3429,2,AGI(agi://127.0.0.1:4577/call_log)
;exten => _*NXXNXXXXXX*3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w)
;exten => _*NXXNXXXXXX*3429,4,Answer
;exten => _*NXXNXXXXXX*3429,5,Dial(sip/spa2000&sip/spa2001,30,to)
;exten => _*NXXNXXXXXX*3429,6,Voicemail,u2000
; parameters for agi-VDAD_ALL_inbound.agi (upto 12 fields separated by five dashes "-----"):
; Below are the parameters needed for the script to be run properly
; 1. the method of call handling for the script:
; - CID - CID received, add record with phone number
; - CIDLOOKUP - Lookup CID to find record in whole system
; - CIDLOOKUPRL - Restrict lookup to one list
; - CIDLOOKUPRC - Restrict lookup to one campaign's lists
; - CLOSER - Closer calls from VICIDIAL fronters
; - ANI - ANI received, add record with phone number (based on RBS T1s)
; - ANILOOKUP - Lookup ANI to find record in whole system
; - ANILOOKUPRL - Restrict lookup to one list
; - ANILOOKUPRC - Restrict lookup to one campaign's lists
; - VID - Add record with Vendor Lead Code received as argument 12
; - VIDLOOKUP - Lookup Vendor Lead Code received as argument 12 to find record in whole system
; - VIDLOOKUPRL - Restrict lookup to one list (argument 12)
; - VIDLOOKUPRC - Restrict lookup to one campaign's lists (argument 12)
; - VIDPROMPT - Prompt Vendor Lead Code to User with IVR to add record with Vendor Lead Code
; - VIDPROMPTLOOKUP - Prompt Vendor Lead Code to User with IVR to find record in whole system
; - VIDPROMPTLOOKUPRL - Restrict lookup to one list
; - VIDPROMPTLOOKUPRC - Restrict lookup to one campaign's lists
; - 3DIGITID - Enter 3 digit code to go to agent
; - 4DIGITID - Enter 4 digit code to go to agent
; - XDIGITID - Enter X digit code to go to agent(variable, i.e. 9DIGITID, 12DIGITID, etc...)
; 2. the method of searching for an available agent:
; - LO - Load Balance Overflow only (priority to home server)
; - LB - <default> Load Balance total system
; - SO - Home server only
; 3. the full name of the IN GROUP to be used in vicidial for the inbound call
; 4. the phone number that was called, for the log entry
; 5. the callerID or lead_id of the person that called(usually overridden)
; 6. the park extension audio file name if used
; 7. the status of the call initially(usually not used)
; 8. the list_id to insert the new lead under if it is new (and CID/ANI available)
; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available)
; 10. the campaign_id to search within lists if CIDLOOKUPRC
; 11. the user to queue the call to for AGENTDIRECT in-group calls
; 12. vendor_lead_code if external mechanism like custom IVR is used to prompt user for ID
;
; inbound VICIDIAL call with CID delivery through T1 PRI
;exten => 1234,1,Answer ; Answer the line
;exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1)
;exten => 1234,3,Hangup
; inbound VICIDIAL transfer calls [can arrive through PRI T1 crossover, IAX or SIP channel]
exten => _90009.,1,Answer ; Answer the line
exten => _90009.,2,Dial(${TRUNKloop}/9${EXTEN},,to)
exten => _90009.,3,Hangup
exten => _990009.,1,Answer ; Answer the line, Sometimes needs to be removed
exten => _990009.,2,AGI(agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1)
exten => _990009.,3,Hangup
; DID forwarded calls
exten => _99909*.,1,Answer
exten => _99909*.,2,AGI(agi-VDAD_ALL_inbound.agi)
exten => _99909*.,3,Hangup
; barge monitoring extension
exten => 8159,1,ZapBarge
exten => 8159,2,Hangup
; ZapBarge direct channel extensions
exten => _86120XX,1,ZapBarge(${EXTEN:5})
exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1})
exten => _X48600XXX,2,Hangup
exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1})
exten => _X38600XXX,2,Hangup
exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1})
exten => _X28600XXX,2,Hangup
exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1})
exten => _X18600XXX,2,Hangup
exten => _55558600XXX,1,MeetMeAdmin(${EXTEN:4},K)
exten => _55558600XXX,2,Hangup
exten => 8300,1,Hangup
; astGUIclient conferences
exten => _86000[0-4]X,1,Meetme,${EXTEN}|q
; VICIDIAL conferences
exten => _86000[5-9]X,1,Meetme,${EXTEN}|F
exten => _8600[1-2]XX,1,Meetme,${EXTEN}|F
; quiet entry and leaving conferences for VICIDIAL (inbound announce and SendDTMF)
exten => _78600XXX,1,Meetme,${EXTEN:1}|Fq
; quiet monitor-only extensions for meetme rooms (for room managers)
exten => _68600XXX,1,Meetme,${EXTEN:1}|Fmq
; quiet monitor-only entry and leaving conferences for VICIDIAL (recording)
exten => _58600XXX,1,Meetme,${EXTEN:1}|Fmq
; voicelab exten
exten => _86009XX,1,Meetme,${EXTEN}|Fmq
; voicelab exten moderator
exten => _986009XX,1,Meetme,${EXTEN:1}
; park channel for client GUI parking, hangup after 30 minutes
; create a GSM formatted audio file named "park.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
exten => 8303,1,Answer
exten => 8303,2,AGI(park_CID.agi)
exten => 8303,3,Playback(conf)
exten => 8303,4,Hangup
; park channel for client GUI conferencing, hangup after 30 minutes
; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long
; and put it in /var/lib/asterisk/sounds
exten => 8302,1,Answer
exten => 8302,2,Playback(conf)
exten => 8302,3,Hangup
exten => 8304,1,Answer
exten => 8304,2,Playback(ding)
exten => 8304,3,Hangup
; default audio for safe harbor 2-second-after-hello message then hangup
; create a GSM formatted audio file complies with safe harbor rules
; and put it in /var/lib/asterisk/sounds then change filename below
exten => 8307,1,Answer
exten => 8307,2,Playback(vm-goodbye)
exten => 8307,3,Hangup
; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
;exten => 8320,1,AGI(VD_amd.agi,${EXTEN}-----YES)
;exten => 8320,2,Hangup
;exten => _8320*.,1,AGI(VD_amd.agi,${EXTEN}-----YES)
;exten => _8320*.,2,Hangup
; use for selective CallerID hangup by area code(hard-coded)
exten => 8352,1,AGI(agi-VDADselective_CID_hangup.agi,${EXTEN})
exten => 8352,2,Playback(safe_harbor)
exten => 8352,3,Hangup
exten => 8320,1,WaitForSilence(7000,2) ; AMD got machine. leave message after recording
exten => 8320,2,Playback(85100003)
exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN})
exten => 8320,4,Hangup
; this is used for sending DTMF signals within conference calls, the client app
; sends the digits to be played in the callerID field
; sound files must be placed in /var/lib/asterisk/sounds
exten => 8500998,1,Answer
exten => 8500998,2,Playback(silence)
exten => 8500998,3,AGI(agi-dtmf.agi)
exten => 8500998,4,Hangup
; multi-remote-monitor entry extensions
exten => 8162,1,Dial(${TRUNKblind}/34567890123456789,55,to)
exten => 34567890123456789,1,Answer
exten => 34567890123456789,2,Goto(monitor,s,1)
;#### VDAD STANDARD TRANSFER ENTRIES ####
; Below are the parameters needed for the agi-VDAD_ALL_outbound.agi script to be run properly
; 1. the method of call handling for the script:
; - NORMAL - <default> Standard outbound routing to agent
; - TEST - For performance testing only
; - BROADCAST - For no-agent broadcast dialing
; - SURVEY - For survery question then on to agent
; - REMINDER - Reminder campaign
; - REMINDX - Reminder with transfer to agent
; 2. the method of searching for an available agent:
; - LB - <default> Load Balance total system
; - LO - Load Balance Overflow only (priority to home server)
; - SO - Home server only
; 3. the sound file to play when doing a SURVEY, REMINDER, REMINDX campaign
; 4. the acceptible dtmf digits for a SURVEY
; 5. the out-opt digit for a SURVEY (must be in the digit map)
; 6. the sound file to play for a SURVEY when transfering to an agent
; 7. the sound file to play for a SURVEY when DNCing the call
; 8. OPTIN or OPTOUT: if OPTIN call is only sent to agent with button press
; if OPTOUT call is sent to agent if no button press at all
; 9. the status that is use for a SURVEY when someone opts out
; if the status is DNC it will also add them to the internal dnc table
; VICIDIAL_auto_dialer transfer script for no-agent campaigns:
exten => 8364,1,Playback(sip-silence)
exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8364,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8364,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8364,5,Hangup
; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,5,Hangup
; VICIDIAL_auto_dialer transfer script SURVEY at beginning:
exten => 8366,1,Playback(sip-silence)
exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8366,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balance Overflow:
exten => 8367,1,Playback(sip-silence)
exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8367,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LO)
exten => 8367,5,Hangup
; VICIDIAL_auto_dialer transfer script Load Balanced:
exten => 8368,1,Playback(sip-silence)
exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8368,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8368,5,Hangup
; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,Playback(sip-silence)
exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8369,4,AGI(VD_amd.agi,${EXTEN})
exten => 8369,5,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8369,6,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8369,7,Hangup
; VICIDIAL auto-dial reminder script
exten => 8372,1,Playback(sip-silence)
exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN})
exten => 8372,5,Hangup
; VICIDIAL SURVEY transfer script AMD with Load Balanced:
exten => 8373,1,Playback(sip-silence)
exten => 8373,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8373,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8373,4,AGI(VD_amd.agi,${EXTEN})
exten => 8373,5,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8373,6,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB)
exten => 8373,7,Hangup
; VICIDIAL SURVEY transfer script with Cepstral names:
exten => 8374,1,Playback(sip-silence)
exten => 8374,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8374,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8374,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8374,5,Hangup
; VICIDIAL SURVEY transfer script AMD with Cepstral variables:
exten => 8375,1,Playback(sip-silence)
exten => 8375,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8375,3,AMD(2000|2000|1000|5000|120|50|4|256)
exten => 8375,4,AGI(VD_amd.agi,${EXTEN})
exten => 8375,5,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8375,6,AGI(agi-VDAD_ALL_outbound.agi,SURVEYCAMPCEP-----LB)
exten => 8375,7,Hangup
; PERFORMANCE TESTING
exten => _999XXXXXX1,1,Answer
exten => _999XXXXXX1,2,Wait(2)
exten => _999XXXXXX1,3,Playback(vicidial-welcome)
exten => _999XXXXXX1,4,Hangup
exten => _999XX11112,1,Wait(2)
exten => _999XX11112,2,Answer
exten => _999XX11112,3,Playback(ss-noservice)
exten => _999XX11112,4,Playback(vm-goodbye)
exten => _999XX11112,5,Hangup
exten => _999XX18112,1,Wait(2)
exten => _999XX18112,2,Answer
exten => _999XX18112,3,Playback(vtiger-fax)
exten => _999XX18112,4,Playback(vtiger-fax)
exten => _999XX18112,5,Hangup
exten => _999XX19112,1,Wait(2)
exten => _999XX19112,2,Answer
exten => _999XX19112,3,Playback(vtiger-email)
exten => _999XX19112,4,Playback(vtiger-email)
exten => _999XX19112,5,Hangup
exten => _999XXXX112,1,Wait(5)
exten => _999XXXX112,2,Answer
exten => _999XXXX112,3,Playback(demo-instruct)
exten => _999XXXX112,4,Playback(demo-instruct)
exten => _999XXXX112,5,Hangup
exten => _999XXXXXX2,1,Wait(8)
exten => _999XXXXXX2,2,Answer
exten => _999XXXXXX2,3,Playback(demo-instruct)
exten => _999XXXXXX2,4,Hangup
exten => _999XXXXXX3,1,Set(PRI_CAUSE=1)
exten => _999XXXXXX3,2,Hangup
exten => _999XXXXXX4,1,Set(PRI_CAUSE=27)
exten => _999XXXXXX4,2,Hangup
exten => _999XXXXXX5,1,Wait(60)
exten => _999XXXXXX5,2,Hangup
exten => _999XXXXXX6,1,Wait(10)
exten => _999XXXXXX6,2,Answer
exten => _999XXXXXX6,3,Playback(demo-instruct)
exten => _999XXXXXX6,4,Hangup
exten => _999XXXXXX7,1,Wait(12)
exten => _999XXXXXX7,2,Answer
exten => _999XXXXXX7,3,Playback(demo-enterkeywords)
exten => _999XXXXXX7,4,Hangup
exten => _999XXXXXX8,1,Set(PRI_CAUSE=17)
exten => _999XXXXXX8,2,Hangup
exten => _999XXXXXX9,1,Wait(6)
exten => _999XXXXXX9,2,Answer
exten => _999XXXXXX9,3,Playback(demo-abouttotry)
exten => _999XXXXXX9,4,Hangup
exten => _999XXXXXX0,1,Wait(5)
exten => _999XXXXXX0,2,Answer
exten => _999XXXXXX0,3,Playback(vm-goodbye)
exten => _999XXXXXX0,4,Hangup
exten => 99999999999,1,Answer
exten => 99999999999,2,Playback(conf)
exten => 99999999999,3,Playback(conf)
exten => 99999999999,4,Playback(conf)
exten => 99999999999,5,Playback(conf)
exten => 99999999999,6,Playback(conf)
exten => 99999999999,7,Playback(conf)
exten => 99999999999,8,Playback(conf)
exten => 99999999999,9,Playback(conf)
exten => 99999999999,10,Playback(conf)
exten => 99999999999,11,Playback(conf)
exten => 99999999999,12,Playback(conf)
exten => 99999999999,13,Playback(conf)
exten => 99999999999,14,Hangup
[monitor]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
exten => s,1,Set(TIMEOUT(digit)=10)
exten => s,n,Set(TIMEOUT(response)=10)
exten => s,n,Set(MEETME_EXIT_CONTEXT=monitor_exit)
exten => s,n,Background(vm-extension) ; need audio prompt.
exten => s,n,WaitExten(10)
exten => i,1,Goto(monitor_exit,s,1)
exten => #,1,Goto(monitor_exit,s,1)
exten => t,1,Goto(monitor_exit,s,1)
exten => _8[0-2]XX,1,Meetme(8600${EXTEN:1},mqX) ; Listen
exten => _99[0-2]XX,1,Meetme(8600${EXTEN:2},X) ; Barge
[monitor_exit]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})
exten => _X,1,Goto(monitor,s,1)
exten => i,1,Goto(monitor,s,1)
exten => #,1,Goto(monitor,s,1)
exten => t,1,Goto(monitor,s,1)
Any help to tell me what im missing would be greatly appreciated
Thanks
