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hardware needed

PostPosted: Tue Dec 14, 2010 9:21 pm
by tonymorrison39
i am going to set up a 3 agent predictive dialer with goautodial.Am I correct in thinking I need 5 computers.One as a server,one with goautodial and 3 for the agents? What is the hardware requirements and can someone give me a brief overview of how to setup the required hardware.thanks

PostPosted: Wed Dec 15, 2010 11:42 pm
by williamconley
one VICIDIAL SERVER
three AGENT COMPUTERS

you can use Vicibox or GoAutoDial for the Vicidial Server
The agent computers will need an operating system with a web browser and a soft phone (ie: windows with internet explorer or firefox and x-lite or zoiper). Be sure the agent computers have decent sound cards and you remember to purchase headsets for the agents with microphones.

use the vicibox or goautodial install manual to install your server, follow CLOSELY through the installation instructions, don't skip anything.