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Route Call to CellPhone
Posted:
Wed Jan 05, 2011 11:44 pmby Prophaner
When a customer call: the call is taken to an IVR.
then I want that when button 1 is pressed the call goes to a cellphone.
Would this community help me doing this.
Running: GoAutoDial 2.0 CE, ESX 3.5, HP Servers.
press 1 goes to cellphone
Posted:
Thu Jan 06, 2011 3:44 amby striker
hi
it is possbile
in goautodial follow the these steps
1.inbound---callmenus-- select your callmenu
2. in option give 1
3.description give someting ur wish
4.In route give extension
5.In extension field enter the cellphone no that you wish to call( proper no that dilled via ur carrier)
6.context is default
Great Answer
Posted:
Thu Jan 06, 2011 4:19 amby Prophaner
Thanks for the fast reply
That is a better solution than what i found
i created a class default in carrier
[default]
exten => 8888,1,Playback(/var/lib/asterisk/sounds/beep)
exten => 8888,n,Goto(trunkinbound,${EXTEN},1)
but i gonna use yours.
Thanks again
Retake
Posted:
Thu Jan 06, 2011 4:24 amby Prophaner
Actually since I'll be using several cellphones, I'll keep my configuration and send the IVR to a In-Group then it will take care of it.
If someone has a better solution please let me know.
Posted:
Thu Jan 06, 2011 9:14 amby mflorell
There is a tutorial covering this in the manager manual.