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Domestic 30 seats , Ramp upto 150 seats
Posted:
Tue Jan 18, 2011 10:24 amby gmcust3
I have Never done any domestic Setup.
You can also say that None of my client showed interest in the same.
Now, I got one client interested in the same.
I am planning for below details : 30 agents ,1:1 Ratio, Full Recording,Outbnd
Core2Quad Process or HP server
8 GB Ram
1 TB HDD
Single Slot PRI Card
Is it Ok ?
If Ok , then Any step by step Document for PRI integration with Vici ?
domestic callcenter
Posted:
Tue Jan 18, 2011 12:53 pmby striker
hi
i am also using the same server for 25 agents, with recording outbound
i have used all vicidial so that all my 30 channels ieE1 will be used simultaneously
step to use E1 or T1 cards in vicidial
for digium cards
1. once card inserted type the following
2. dahdi_genconf -vvvv (this will automatically detect the card model and load the respective driver and conf files
3. type dahdi_cfg -vvv "this should show the configured channels
3.vi /etc/asterisk/dahdi-channels.conf and change the context to trunkinbound
4.vi /etc/modprobe.d/dahdi.blacklist.conf , comment the respective driver of your card
5. vi /etc/asterisk/extension.conf
edit the trunkinound context dialplan as per your inbound DID
edit the GLOBALS context datas as per below
#TRUNK=Zap/r1 ; Trunk interface
#TRUNKX=Zap/r2 ; 2nd trunk interface
TRUNK=DAHDI/g0
TRUNKX=DAHDI/g0
6. in default context write the outbound dialplan as
exten => _X.,2,Dial(${TRUNKX}/${EXTEN:4},30,tTor)
Posted:
Tue Jan 18, 2011 2:10 pmby gmcust3
Anyway to use PRI line but without using PRI cards.
I heard about GSM PRI card or something like that.
I am looking for CHEAPEST solution for domestic setup.
- Code: Select all
5. vi /etc/asterisk/extension.conf
edit the trunkinound context dialplan as per your inbound DID
edit the GLOBALS context datas as per below
#TRUNK=Zap/r1 ; Trunk interface
#TRUNKX=Zap/r2 ; 2nd trunk interface
TRUNK=DAHDI/g0
TRUNKX=DAHDI/g0
6. in default context write the outbound dialplan as
exten => _X.,2,Dial(${TRUNKX}/${EXTEN:4},30,tTor)
I use CARRIER settings of GoAutoDial.
pri gateway
Posted:
Tue Jan 18, 2011 11:13 pmby striker
pri Gateway is the alternative to pri cards, but the gateway is somewat costlier than pri card
there are lots of cheap cards like openvox , rhino , zycoo etc
if you use gateway then no need to edit diaplans,dahdi conffiles ,
just you need to create sip trunking,
no idea about gsm cards
Posted:
Tue Jan 18, 2011 11:17 pmby gmcust3
openvox , rhino , zycoo : PRI Gateway or PRI cards ?
pri cards
Posted:
Tue Jan 18, 2011 11:20 pmby striker
pri cards
Posted:
Tue Jan 18, 2011 11:36 pmby gmcust3
I tried for Sangoma and Digium and Both costs around 600$ for single slot.
Posted:
Thu Jan 20, 2011 11:05 pmby ramindia
try atcom
still cheaper
Posted:
Thu Jan 20, 2011 11:14 pmby gmcust3
How much it costs ? approx ?
Posted:
Fri Jan 21, 2011 9:56 pmby ramindia
less than the digium or any others
Posted:
Sat Jan 22, 2011 2:32 pmby gardo
Go for Sangoma cards. Their quality is topnotch. More expensive but less headaches for you in the long run. GoAutoDial has out of the box support for Sangoma cards.
Posted:
Sat Jan 22, 2011 9:54 pmby gmcust3
Sangoma costs 700$ for a single Slot whereas ATCOM cost 180$ for single slot and 350$ for 4 slot and comes with 2 years of warranty.
Posted:
Sun Jan 23, 2011 10:32 amby williamconley
does ATCOM ... work?
Posted:
Sun Jan 23, 2011 12:02 pmby gmcust3
Posted:
Sun Jan 23, 2011 12:32 pmby williamconley
right ... but does anyone have one installed and working ...? (cheap is nice, but if it doesn't work ...)
Posted:
Sun Jan 23, 2011 10:07 pmby gmcust3
Someone here only suggested me this name.
Posted:
Mon Jan 24, 2011 7:53 amby williamconley
bummer. i was hoping someone who has used it would pop on and say "yep! I'm using one right now!"
Posted:
Mon Jan 24, 2011 8:23 amby gmcust3
I see ramindia suggested me this.