vicidial.org

Goautodial
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk version
1.4.27

I'm not trying to post this twice but, voice mails are not going to email address specified. It would be much easier to use email then go thru 100 or voice mails via softphone etc. Please advise. Thanks Thad

This is my /var/log

Jan 25 10:16:50 go sendmail[335]: p0PIGohT000335: from=root, size=5354, class=0, nrcpts=1, msgid=<Asterisk-2-1494357146-300-2722@go.goautodial.org>, relay=root@localhost
Jan 25 10:16:50 go sendmail[341]: p0PIGoNw000341: from=<root@go.goautodial.org>, size=5483, class=0, nrcpts=1, msgid=<Asterisk-2-1494357146-300-2722@go.goautodial.org>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
Jan 25 10:16:50 go sendmail[335]: p0PIGohT000335: to="cc300 Mailbox" <medsuppleads@hotmail.com>, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=35354, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p0PIGoNw000341 Message accepted for delivery)
Jan 25 10:16:50 go sendmail[343]: p0PIGoNw000341: to=<medsuppleads@hotmail.com>, ctladdr=<root@go.goautodial.org> (0/0), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=125483, relay=mx3.hotmail.com. [65.54.188.72], dsn=5.0.0, stat=Service unavailable
Jan 25 10:16:50 go sendmail[343]: p0PIGoNw000341: p0PIGoNw000343: DSN: Service unavailable
Jan 25 10:16:50 go sendmail[343]: p0PIGoNw000343: to=<root@go.goautodial.org>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=36730, dsn=2.0.0, stat=Sent

asterisk VM to Email is not a part of Vicidial or GoAutoDial. You'll have to find the reason sendmail (the package apparently in use) is not sending it. I'd say DSN Service Unavailable is a fairly good hint. Are you using an authenticated email account to send out through? (services like hotmail are not generally happy about accepting email from anonymous mail services, and often require SRV records and perfectly formed email before they will accept a "new" mail server's traffic ...).

Just like William says, its an Asterisk issue. I faced a similar issue some time ago, but I was able to solve it by editing something in the voicemail.conf file I believe. I can't recall what exactly I did but it was definitely something in the /etc/asterisk/voicemail.conf file. I hope and am sure you will be able to fix this issue.