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can not call in RATIO?

PostPosted: Fri Jan 28, 2011 8:12 pm
by imam_mahmudi
Goautodial
VERSION: 2.2.1-237
BUILD: 100510-2015

I have many lead.. but why not call to long?
and in my report NO LIVE CALLS WAITING ...

pleasae

PostPosted: Fri Jan 28, 2011 9:07 pm
by imam_mahmudi
Goautodial
VERSION: 2.2.1-237
BUILD: 100510-2015

I try /usr/share/astguiclient/AST_VDhooper.pl --debug like this.
Starting hopper run for CAMPON campaign- GMT: 24hours HOPPER: 500 ORDER: DOWN LAST NAME
hopper DONE cleared: 0E0
hopper GMT BAD cleared: 0E0
hopper READY count: 946

but why not ringing in report realtime

please..

leads in the hopper to be dialled

PostPosted: Mon Jan 31, 2011 9:26 am
by striker
hi

whether at the bottom of the campaign , you can see total no of leads in the hopper to be dialled,


also check the calltimes you have mentioned in the campaign.

PostPosted: Mon Jan 31, 2011 10:39 am
by williamconley
have you changed your server's IP address since you set up the system?