Agent Screen audio problem...
Posted: Wed Feb 02, 2011 10:18 am
Hi Experts,
Goautodial 2.0
VERSION : 2.2.1-237
BUILD : 100510-2015
I have configured predictive dialing in Goautodial. But can't hear anything when a live call placed on. Also checked with another system. When dialing directly from xlite 3.0, its able to talk, but not from agent screen.
Is there any setting for audio in admin page.
Pls give a solution.
regds
kaarrtti
Goautodial 2.0
VERSION : 2.2.1-237
BUILD : 100510-2015
I have configured predictive dialing in Goautodial. But can't hear anything when a live call placed on. Also checked with another system. When dialing directly from xlite 3.0, its able to talk, but not from agent screen.
Is there any setting for audio in admin page.
Pls give a solution.
regds
kaarrtti