by williamconley » Fri Feb 18, 2011 5:49 pm
if they are using 2.4, they are on SVN. you can use either GoAutoDial and then use svn to "up" it or you can use vicibox and svn during installation, but in either case you'll need to use the versioning control of SVN to match the installation. Vicidial itself should run exactly the same on both installations.
the "special" agent screen of vNOW and GoAuto are not compatible with Vici 2.4 anyway, so unless that prior technician did something extraordinary ... the vicidial installation should be nearly identical to any vicidial 2.4 with that svn revision.
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