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Noone is in your session: 8600051 - GoAutoDial 2.0 CE
Posted:
Sat Feb 19, 2011 3:43 am
by viciflash
I've followed the steps here: Goautodial_Getting_Started_Guide
I did not change anything and just loaded sample leads.
Im using Eyebeam as client. After logging in i always get this message "Noone is in your session: 8600051"
I can't make it work. I am still searching related problem but found none yet.
Please help. Thanks.
Posted:
Sat Feb 19, 2011 5:34 am
by sam111
it some time happen due to no leads in the hooper to dial.firstly go to admin and load a lead for a campaign and then login again hope so this will not come again..
Posted:
Sat Feb 19, 2011 5:45 am
by viciflash
i'll try your suggestion. i've already loaded 100+ fake leads for testing...
thanks.
update:
already checked it but still getting the same error.
Posted:
Sat Feb 19, 2011 6:01 am
by sam111
r u able to listen a voice after loged in.from agent interface.try to check the dial method in your campaigns.make it Manual for testing..
if you are not able to listen a voice then something is going on wrong..
how you are setting your server domains.defaultgateways etc.
give me all details if still not working..
Posted:
Sat Feb 19, 2011 6:04 am
by viciflash
i installed goautodial using default options.
i login the agent page using the instructions provided
and login using the following credentials:
Phone Login: 100
Phone Password: test
User Login: agent001
User Password: test
Campaign: TESTCAMP
and my xlite should ring but it did not. i tried both manual and autodial still same error.
what else should i check?
Posted:
Sat Feb 19, 2011 6:21 am
by sam111
Is your Xlite configured or not it showing the user display name.which you has set in SIP account in your XLITE phone.
r u accessing this centos server from windows.or using another linux system to access agent interface..
X-Lite must be configured...
Posted:
Sat Feb 19, 2011 6:26 am
by viciflash
hi. i figured it out. good thing i remember looking at the CLI.
channel.c:3271 __ast_request_and_dial: Unable to request channel
i noticed that the setting of my xlite has a missing part - domain. i remember when its just plain asterisk that the domain is the header (did i use the correct term?) example:
[default] <- this should be on the domain.
exten => blah...
so i just put the ip address (which i doubt correct) in it.
what should be the domain?
Posted:
Sat Feb 19, 2011 6:40 am
by sam111
you can use default domain of centos 192.168.1.2...
and make sure that Xlite must be configured properly..
Posted:
Sat Feb 19, 2011 6:43 am
by viciflash
yes thanks. that is what i missed.
i need now to test this w/ telco see if calls are being made and transferred back to agents.
Re: Noone is in your session: 8600051 - GoAutoDial 2.0 CE
Posted:
Mon Mar 02, 2015 3:55 pm
by dmitriy
Hi! I've get an error like this "Noone is in your session: 8600051" when I working in asterisk GUI (Vicidial). In the Ubuntu 8 all works well, but after upgrade to Ubuntu 10, this error appear. Please help somebody, I'm beginner in asterisk and vicidial systems.