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how many agent goautodial support

PostPosted: Tue Feb 22, 2011 12:51 am
by sam111
hi
i want to know that how many agent this goautodial support in my company.how to increase the agent.is it depend on SIP provider,.

PostPosted: Tue Feb 22, 2011 10:03 am
by williamconley
the number of agents depends on a great many factors. please list all your hardware, your installation method, your version of vicidial with build.

then list also your bandwidth available, the codec you will be using, whether you will be recording all calls and your network topology (are your agents at the same location as your vicidial server?)

that being said: most core2Quads can handle between 20-25 agents in most scenarios.

PostPosted: Tue Feb 22, 2011 11:04 pm
by sam111
williamconley wrote:the number of agents depends on a great many factors. please list all your hardware, your installation method, your version of vicidial with build.

then list also your bandwidth available, the codec you will be using, whether you will be recording all calls and your network topology (are your agents at the same location as your vicidial server?)

that being said: most core2Quads can handle between 20-25 agents in most scenarios.

i am using following...

Vicidial 2.2.1
Asterisk 1.4.27.1-vici
Dahdi 2.3
VtigerCRM 5.1.0
Sangoma 3.5.14
CentOS 5.5 as base (modified kernel as usual)

No Extra Hardware or software installed yet....

PostPosted: Wed Feb 23, 2011 10:29 am
by williamconley
Code: Select all
the number of agents depends on a great many factors. please list all your hardware, your installation method, your version of vicidial with build.

then list also your bandwidth available, the codec you will be using, whether you will be recording all calls and your network topology (are your agents at the same location as your vicidial server?)

you didn't list any of this information. you listed the vicidial version but without the build and you left off the installation method entirely.

the information from the second paragraph wasn't even hinted at.

you've just asked a mechanic to estimate how far through a race your car might make it based on bringing in one tire. LOL