vicidial.org

A big img coming below


1. Highlighted the offending part.

Where do I go to edit the number to correct the format 81-7479546?





2. Also:

It says (since i've put only one phone number as a lead) that:

<192.168.1.2>
No more leads in the hopper for campaign:
TESTCAMP

How do i reset it so i can test it once more?

1)Admin->System Settings

Agent Screen Customer Phone Format - This menu allows you to choose the format of the customer phone number that shows up in the status section of the VICIDIAL agent screen. The options for this setting are: default is US_PARN
US_DASH 000-000-0000 - USA dash separated phone number
US_PARN (000)000-0000 - USA dash separated number with area code in parenthesis
MS_NODS 0000000000 - No formatting
UK_DASH 00 0000-0000 - UK dash separated phone number with space after city code
AU_SPAC 000 000 000 - Australia space separated phone number
IT_DASH 0000-000-000 - Italy dash separated phone number
FR_SPAC 00 00 00 00 00 - France space separated phone number

2) Have you read the manual? Resetting a list is a basic function that I'm pretty sure is covered in the manual. Modify your list and change the "Reset Lead-Called-Status for this list" to "Y". This will change the called since last to "N" on all leads in the list.