How to place calls on Goautodial
Posted: Thu May 05, 2011 4:48 am
Hi guys, I have this problem already for 2 weeks, I'm tryng to set a default callcenter case, with 5 callers/phones. I have installed Goautodial on a local server. Everything went well,I have it up and runing. I have set the trunk info in the default enabled goautodialtrunk, I have set the campaings, and lists, everything good sofar. but when I try to call from the agent screen it says :
I'm sorry that's not a valid extension, please try again.
My trunk is registred with the voipprovider.
here the log :
------------>
[May 5 05:26:20] Scheduling destruction of SIP dialog '2cd47d34777ab539142cfe8329611a8c@xxx.xxx.xxx.xxx' in 32000 ms (Method: OPTIONS)
[May 5 05:26:21] == Parsing '/etc/asterisk/manager.conf': [May 5 05:26:21] Found
[May 5 05:26:21] == Manager 'sendcron' logged on from 127.0.0.1
[May 5 05:26:21] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-3fba,2", "8600051|F") in new stack
[May 5 05:26:21] > Channel Local/8600051@default-3fba,1 was answered.
[May 5 05:26:21] == Starting Local/8600051@default-3fba,1 at default,063121321231,1 failed so falling back to exten 's'
[May 5 05:26:21] == Starting Local/8600051@default-3fba,1 at default,s,1 still failed so falling back to context 'default'
[May 5 05:26:21] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-3fba,1
[May 5 05:26:21] -- Executing [i@default:1] Playback("Local/8600051@default-3fba,1", "invalid") in new stack
[May 5 05:26:21] -- <Local/8600051@default-3fba,1> Playing 'invalid' (language 'en')
[May 5 05:26:21] WARNING[11431]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[May 5 05:26:21] WARNING[11431]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[May 5 05:26:25] == Manager 'sendcron' logged off from 127.0.0.1
[May 5 05:26:25] == Auto fallthrough, channel 'Local/8600051@default-3fba,1' status is 'UNKNOWN'
[May 5 05:26:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-3fba,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 5 05:26:25] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 5 05:26:25] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-3fba,2'
[May 5 05:26:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-3fba,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
there are also many broken pipe errors like this :
[May 5 05:30:06] ERROR[12204]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
some funny stuff here :
<------------>
[May 5 05:31:37] NOTICE[2439]: chan_sip.c:16378 handle_request_register: Registration from '"100" <sip:100@192.168.1.2>' failed for '192.168.1.30' - No matching peer found
I dont have anything on 192.168.1.30 this IP is not on my network and still every sometime it give this error.
Very strange all of it.
This is a clean install, I installed this yesterday again just to make sure there is nothing messed up.
Anybody can help?
much aprisciated.
I'm sorry that's not a valid extension, please try again.
My trunk is registred with the voipprovider.
here the log :
------------>
[May 5 05:26:20] Scheduling destruction of SIP dialog '2cd47d34777ab539142cfe8329611a8c@xxx.xxx.xxx.xxx' in 32000 ms (Method: OPTIONS)
[May 5 05:26:21] == Parsing '/etc/asterisk/manager.conf': [May 5 05:26:21] Found
[May 5 05:26:21] == Manager 'sendcron' logged on from 127.0.0.1
[May 5 05:26:21] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-3fba,2", "8600051|F") in new stack
[May 5 05:26:21] > Channel Local/8600051@default-3fba,1 was answered.
[May 5 05:26:21] == Starting Local/8600051@default-3fba,1 at default,063121321231,1 failed so falling back to exten 's'
[May 5 05:26:21] == Starting Local/8600051@default-3fba,1 at default,s,1 still failed so falling back to context 'default'
[May 5 05:26:21] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-3fba,1
[May 5 05:26:21] -- Executing [i@default:1] Playback("Local/8600051@default-3fba,1", "invalid") in new stack
[May 5 05:26:21] -- <Local/8600051@default-3fba,1> Playing 'invalid' (language 'en')
[May 5 05:26:21] WARNING[11431]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[May 5 05:26:21] WARNING[11431]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[May 5 05:26:25] == Manager 'sendcron' logged off from 127.0.0.1
[May 5 05:26:25] == Auto fallthrough, channel 'Local/8600051@default-3fba,1' status is 'UNKNOWN'
[May 5 05:26:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-3fba,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[May 5 05:26:25] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[May 5 05:26:25] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-3fba,2'
[May 5 05:26:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-3fba,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
there are also many broken pipe errors like this :
[May 5 05:30:06] ERROR[12204]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
some funny stuff here :
<------------>
[May 5 05:31:37] NOTICE[2439]: chan_sip.c:16378 handle_request_register: Registration from '"100" <sip:100@192.168.1.2>' failed for '192.168.1.30' - No matching peer found
I dont have anything on 192.168.1.30 this IP is not on my network and still every sometime it give this error.
Very strange all of it.
This is a clean install, I installed this yesterday again just to make sure there is nothing messed up.
Anybody can help?
much aprisciated.