I can dial Manually.
But No call is coming to an agent when Agent log in to the Dialer..
Its says Disconnecting due to lack of activity in 61 secs.
My Dial Time Out is 40 secs.
No calls coming to agent
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No calls coming to agent
by gmcust3 » Wed May 11, 2011 9:32 pm
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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by williamconley » Thu May 12, 2011 8:22 pm
firewall is cutting off your SIP audio. ports 10000:20000 should be forwarded to your dialer. (Unless this is a new carrier, in which case it could be externip or another technical setting in sip.conf)
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carrier settings
by striker » Thu May 12, 2011 11:41 pm
post the dialplan entry of your carrier settings
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