No calls coming to agent
Posted: Wed May 11, 2011 9:32 pm
I can dial Manually.
But No call is coming to an agent when Agent log in to the Dialer..
Its says Disconnecting due to lack of activity in 61 secs.
My Dial Time Out is 40 secs.
But No call is coming to an agent when Agent log in to the Dialer..
Its says Disconnecting due to lack of activity in 61 secs.
My Dial Time Out is 40 secs.