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Pls Help Not getting Live Calls

PostPosted: Wed Jun 01, 2011 3:15 pm
by c2b
I have installed GoAutoDial CE 2.0

when i log in as agent i am not getting live calls and when i try manual dial it shows

DIAL ALERT:

Call Rejected: CHANUNAVAIL
Cause: 16 - Normal call clearing.
Please Help!!!

PostPosted: Wed Jun 01, 2011 6:13 pm
by viciflash
add more details, logs.

chanunavail - are you able to dial out manual?

also check the sample carrier settings. its very important for auto dialing.