predictive dialing not working
Posted: Wed Jun 22, 2011 4:48 pm
hi everybody
GoAutoDial CE 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015
from iso
single server.
no extra hardware
I have installed GoAutoDial CE 2.0 on a single server to test
it created compagnes and agents added leads.
i can make calls directly with my softphone. and also when turning compagne to manuel .but not with predictive dialing(adapt-tapered).
cli with the error i get when trying adapt tapered:
[Jun 22 23:29:08] ERROR[9266]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:08] ERROR[9247]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:21] == Refreshing DNS lookups.
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:07] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:07] Found
[Jun 22 23:30:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:08] ERROR[9419]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:08] ERROR[9400]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
go*CLI>
******************************************
here is my trunk setup:
[siptrunk]
host=x.x.x.x
type=friend
context=from-trunk
username=myusername
secret=mysecret
fromuser=myusername
dtmfmode=rfc2833
qualify=yes
disallow=all
allow=g729
insecure=very
nat=yes
***************
Globals String:TRUNK=SIP/siptrunk
and dialplan.
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _X.,3,Hangup
***********************
numbers are put in the lists like this
0140416000
calling from morocco to france.
i have the same configuration in a callcenter and it works great.
haven't changed the server ip.
GoAutoDial CE 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015
from iso
single server.
no extra hardware
I have installed GoAutoDial CE 2.0 on a single server to test
it created compagnes and agents added leads.
i can make calls directly with my softphone. and also when turning compagne to manuel .but not with predictive dialing(adapt-tapered).
cli with the error i get when trying adapt tapered:
[Jun 22 23:29:08] ERROR[9266]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:08] ERROR[9247]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:21] == Refreshing DNS lookups.
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:07] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:07] Found
[Jun 22 23:30:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:08] ERROR[9419]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:08] ERROR[9400]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
go*CLI>
******************************************
here is my trunk setup:
[siptrunk]
host=x.x.x.x
type=friend
context=from-trunk
username=myusername
secret=mysecret
fromuser=myusername
dtmfmode=rfc2833
qualify=yes
disallow=all
allow=g729
insecure=very
nat=yes
***************
Globals String:TRUNK=SIP/siptrunk
and dialplan.
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _X.,3,Hangup
***********************
numbers are put in the lists like this
0140416000
calling from morocco to france.
i have the same configuration in a callcenter and it works great.
haven't changed the server ip.