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predictive dialing not working

PostPosted: Wed Jun 22, 2011 4:48 pm
by sofcall
hi everybody

GoAutoDial CE 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015

from iso
single server.
no extra hardware




I have installed GoAutoDial CE 2.0 on a single server to test
it created compagnes and agents added leads.

i can make calls directly with my softphone. and also when turning compagne to manuel .but not with predictive dialing(adapt-tapered).





cli with the error i get when trying adapt tapered:
[Jun 22 23:29:08] ERROR[9266]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:08] ERROR[9247]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:29:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:29:21] == Refreshing DNS lookups.
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:02] Found
[Jun 22 23:30:02] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:02] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:07] == Parsing '/etc/asterisk/manager.conf': [Jun 22 23:30:07] Found
[Jun 22 23:30:07] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 22 23:30:08] ERROR[9419]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 22 23:30:08] ERROR[9400]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jun 22 23:30:08] == Manager 'sendcron' logged off from 127.0.0.1
go*CLI>
******************************************

here is my trunk setup:
[siptrunk]
host=x.x.x.x
type=friend
context=from-trunk
username=myusername
secret=mysecret
fromuser=myusername
dtmfmode=rfc2833
qualify=yes
disallow=all
allow=g729
insecure=very
nat=yes
***************

Globals String:TRUNK=SIP/siptrunk

and dialplan.
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _X.,3,Hangup

***********************
numbers are put in the lists like this
0140416000
calling from morocco to france.
i have the same configuration in a callcenter and it works great.

haven't changed the server ip.

PostPosted: Thu Jun 23, 2011 4:36 am
by sofcall
UP UP PLZ

PostPosted: Thu Jun 23, 2011 7:08 pm
by hunter2009
Hi
Have Checked Your sip registred in your server Check peers also do you able to dial manual calles from your registred Extenstion ??? your Cli is not showing call or channel Details ? Have u Used Register => ??? when your dialing a call that time Copy your Cli details then paste it here all any one wil support you :arrow: