Can't make calls using Goautodial
Posted: Sun Jul 03, 2011 10:31 am
Hi all,
Goautodial 2.1
version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
from iso.
no extra hardware.
no addons.
using eybeam as a softphone.
one agent loging for the test.
p3 computer 930 Mhz 256 RAM just to test goautodial
Can't make calls using goautodial.installed it successfully without errors.
Created compagnes added lists and added users. and also carrier.
Can't make calls using predictive dialing.even though there are calls on the server.
not even when using manuel dial methode.
but i can successfully make call using my softphone either using my server configuration or my provider's.
i have made no modifacations to the server apart from changing its ip .but i did run the update server command.
also to mention that when connecting to the server in both manuel and predictive i get the message :you are the only person ...
when using the manuel dial methode i get the following message:
DIAL ALERT.
CALL REJECTED BUSY
CAUSE:21 -CALL REJECTED
Below is the cli when using manuel dialing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-9d94,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-9d94,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-9d94,1", "wav|20110703-164625_0386572380") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-9d94,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
**********************************************
Below is the cli when using predictive dialing.
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386583210@default:1] AGI("Local/90386583210@default-3bcb,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386583210@default:2] Dial("Local/90386583210@default-3bcb,2", "SIP/siptrunk/90386583210||To") in new stack
-- Called siptrunk/90386583210
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000173 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386583210@default:3] Hangup("Local/90386583210@default-3bcb,2", "") in new stack
== Spawn extension (default, 90386583210, 3) exited non-zero on 'Local/90386583210@default-3bcb,2'
-- Executing [h@default:1] DeadAGI("Local/90386583210@default-3bcb,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386615913@default:1] AGI("Local/90386615913@default-a370,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386615913@default:2] Dial("Local/90386615913@default-a370,2", "SIP/siptrunk/90386615913||To") in new stack
-- Called siptrunk/90386615913
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000174 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386615913@default:3] Hangup("Local/90386615913@default-a370,2", "") in new stack
== Spawn extension (default, 90386615913, 3) exited non-zero on 'Local/90386615913@default-a370,2'
-- Executing [h@default:1] DeadAGI("Local/90386615913@default-a370,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386574435@default:1] AGI("Local/90386574435@default-3e1a,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386574435@default:2] Dial("Local/90386574435@default-3e1a,2", "SIP/siptrunk/90386574435||To") in new stack
-- Called siptrunk/90386574435
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000175 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386574435@default:3] Hangup("Local/90386574435@default-3e1a,2", "") in new stack
== Spawn extension (default, 90386574435, 3) exited non-zero on 'Local/90386574435@default-3e1a,2'
-- Executing [h@default:1] DeadAGI("Local/90386574435@default-3e1a,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386285041@default:1] AGI("Local/90386285041@default-6c3e,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386285041@default:2] Dial("Local/90386285041@default-6c3e,2", "SIP/siptrunk/90386285041||To") in new stack
-- Called siptrunk/90386285041
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000176 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386285041@default:3] Hangup("Local/90386285041@default-6c3e,2", "") in new stack
== Spawn extension (default, 90386285041, 3) exited non-zero on 'Local/90386285041@default-6c3e,2'
-- Executing [h@default:1] DeadAGI("Local/90386285041@default-6c3e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386784004@default:1] AGI("Local/90386784004@default-9140,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386784004@default:2] Dial("Local/90386784004@default-9140,2", "SIP/siptrunk/90386784004||To") in new stack
-- Called siptrunk/90386784004
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000177 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386784004@default:3] Hangup("Local/90386784004@default-9140,2", "") in new stack
== Spawn extension (default, 90386784004, 3) exited non-zero on 'Local/90386784004@default-9140,2'
-- Executing [h@default:1] DeadAGI("Local/90386784004@default-9140,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386377850@default:1] AGI("Local/90386377850@default-b3a2,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386377850@default:2] Dial("Local/90386377850@default-b3a2,2", "SIP/siptrunk/90386377850||To") in new stack
-- Called siptrunk/90386377850
-- AGI Script agi://127.0.0.1:4577/call_log-
***********************
Max Calls per Second:20
*************************
phone numbers are put like this in the lists
0142924292(calling from MOROCCO to FRANCE)
dialplan
exten => _01.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _01.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _01.,3,Hangup
exten => _02.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _02.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _02.,3,Hangup
exten => _03.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _03.,3,Hangup
exten => _04.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _04.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _04.,3,Hangup
exten => _05.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _05.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _05.,3,Hangup
exten => _08.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _08.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _08.,3,Hangup
exten => _09.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _09.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _09.,3,Hangup
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _X.,3,Hangup
************************
we have the same configuration in a call center and it works great.(with both dialplan and carrier.
*****************************
Globals String :TRUNK = SIP/siptrunk
************
carrier.
[siptrunk]
host=ip
type=friend
context=from-trunk
username=myusername
secret=mysecret
fromuser=myusername
dtmfmode=rfc2833
qualify=yes
disallow=all
allow=g729
insecure=very
nat=yes
**************************
i can add that my processor is overloaded
top command:
top - 17:27:11 up 3:11, 2 users, load average: 1.31, 1.13, 1.14
Tasks: 123 total, 1 running, 122 sleeping, 0 stopped, 0 zombie
Cpu(s): 22.0%us, 14.7%sy, 0.0%ni, 63.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 254004k total, 233772k used, 20232k free, 9992k buffers
Swap: 524280k total, 92k used, 524188k free, 78480k cached
******************
hope i gave lot of information.
thank you
Goautodial 2.1
version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
from iso.
no extra hardware.
no addons.
using eybeam as a softphone.
one agent loging for the test.
p3 computer 930 Mhz 256 RAM just to test goautodial
Can't make calls using goautodial.installed it successfully without errors.
Created compagnes added lists and added users. and also carrier.
Can't make calls using predictive dialing.even though there are calls on the server.
not even when using manuel dial methode.
but i can successfully make call using my softphone either using my server configuration or my provider's.
i have made no modifacations to the server apart from changing its ip .but i did run the update server command.
also to mention that when connecting to the server in both manuel and predictive i get the message :you are the only person ...
when using the manuel dial methode i get the following message:
DIAL ALERT.
CALL REJECTED BUSY
CAUSE:21 -CALL REJECTED
Below is the cli when using manuel dialing
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-9d94,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-9d94,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-9d94,1", "wav|20110703-164625_0386572380") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-9d94,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
**********************************************
Below is the cli when using predictive dialing.
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386583210@default:1] AGI("Local/90386583210@default-3bcb,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386583210@default:2] Dial("Local/90386583210@default-3bcb,2", "SIP/siptrunk/90386583210||To") in new stack
-- Called siptrunk/90386583210
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000173 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386583210@default:3] Hangup("Local/90386583210@default-3bcb,2", "") in new stack
== Spawn extension (default, 90386583210, 3) exited non-zero on 'Local/90386583210@default-3bcb,2'
-- Executing [h@default:1] DeadAGI("Local/90386583210@default-3bcb,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386615913@default:1] AGI("Local/90386615913@default-a370,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386615913@default:2] Dial("Local/90386615913@default-a370,2", "SIP/siptrunk/90386615913||To") in new stack
-- Called siptrunk/90386615913
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000174 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386615913@default:3] Hangup("Local/90386615913@default-a370,2", "") in new stack
== Spawn extension (default, 90386615913, 3) exited non-zero on 'Local/90386615913@default-a370,2'
-- Executing [h@default:1] DeadAGI("Local/90386615913@default-a370,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386574435@default:1] AGI("Local/90386574435@default-3e1a,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386574435@default:2] Dial("Local/90386574435@default-3e1a,2", "SIP/siptrunk/90386574435||To") in new stack
-- Called siptrunk/90386574435
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000175 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386574435@default:3] Hangup("Local/90386574435@default-3e1a,2", "") in new stack
== Spawn extension (default, 90386574435, 3) exited non-zero on 'Local/90386574435@default-3e1a,2'
-- Executing [h@default:1] DeadAGI("Local/90386574435@default-3e1a,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386285041@default:1] AGI("Local/90386285041@default-6c3e,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386285041@default:2] Dial("Local/90386285041@default-6c3e,2", "SIP/siptrunk/90386285041||To") in new stack
-- Called siptrunk/90386285041
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000176 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386285041@default:3] Hangup("Local/90386285041@default-6c3e,2", "") in new stack
== Spawn extension (default, 90386285041, 3) exited non-zero on 'Local/90386285041@default-6c3e,2'
-- Executing [h@default:1] DeadAGI("Local/90386285041@default-6c3e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386784004@default:1] AGI("Local/90386784004@default-9140,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386784004@default:2] Dial("Local/90386784004@default-9140,2", "SIP/siptrunk/90386784004||To") in new stack
-- Called siptrunk/90386784004
-- Got SIP response 603 "Declined" back from 46.182.3.50
-- SIP/siptrunk-00000177 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- Executing [90386784004@default:3] Hangup("Local/90386784004@default-9140,2", "") in new stack
== Spawn extension (default, 90386784004, 3) exited non-zero on 'Local/90386784004@default-9140,2'
-- Executing [h@default:1] DeadAGI("Local/90386784004@default-9140,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----21-----BUSY----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [90386377850@default:1] AGI("Local/90386377850@default-b3a2,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [90386377850@default:2] Dial("Local/90386377850@default-b3a2,2", "SIP/siptrunk/90386377850||To") in new stack
-- Called siptrunk/90386377850
-- AGI Script agi://127.0.0.1:4577/call_log-
***********************
Max Calls per Second:20
*************************
phone numbers are put like this in the lists
0142924292(calling from MOROCCO to FRANCE)
dialplan
exten => _01.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _01.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _01.,3,Hangup
exten => _02.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _02.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _02.,3,Hangup
exten => _03.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _03.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _03.,3,Hangup
exten => _04.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _04.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _04.,3,Hangup
exten => _05.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _05.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _05.,3,Hangup
exten => _08.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _08.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _08.,3,Hangup
exten => _09.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _09.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _09.,3,Hangup
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/${EXTEN},,To)
exten => _X.,3,Hangup
************************
we have the same configuration in a call center and it works great.(with both dialplan and carrier.
*****************************
Globals String :TRUNK = SIP/siptrunk
************
carrier.
[siptrunk]
host=ip
type=friend
context=from-trunk
username=myusername
secret=mysecret
fromuser=myusername
dtmfmode=rfc2833
qualify=yes
disallow=all
allow=g729
insecure=very
nat=yes
**************************
i can add that my processor is overloaded
top command:
top - 17:27:11 up 3:11, 2 users, load average: 1.31, 1.13, 1.14
Tasks: 123 total, 1 running, 122 sleeping, 0 stopped, 0 zombie
Cpu(s): 22.0%us, 14.7%sy, 0.0%ni, 63.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 254004k total, 233772k used, 20232k free, 9992k buffers
Swap: 524280k total, 92k used, 524188k free, 78480k cached
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hope i gave lot of information.
thank you