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Database Driven IVR is Possible in GoAutoDial ?
Posted:
Tue Jul 05, 2011 9:08 pmby gmcust3
Database Driven Extensive IVR is Possible in GoAutoDial ?
Posted:
Tue Jul 05, 2011 9:19 pmby williamconley
Silly question. Since GoAutoDial is merely an installer, which leaves you with Asterisk, MySQL (and Vicidial) ... it has certainly given you all the tools necessary to create an EXHAUSTIVE ivr system.
Not sure why you'd need one outside the Vicidial IVR system, but if you DO, it can certainly be done.
Posted:
Tue Jul 05, 2011 9:27 pmby gmcust3
I agree But what I am looking for any Example or any small db driver step by step guide so that I can explore it further and extend it as per my requirement.
Posted:
Tue Jul 05, 2011 9:44 pmby williamconley
LOL
But this is an asterisk question. Goautodial installs asterisk, if you want asterisk ivr samples ... there are lots of them available on the net and asterisk (non-vicidial) forums abound with such things. The point of Vicidial is to NOT need such items.
Vicidial happens to have an ivr system in it, which is unlimited and database driven. But that's not something you have to ask, it's built in. Read the instructions to use the IVR in vicidial. What do you need that it can't handle?
Posted:
Tue Jul 05, 2011 9:48 pmby gmcust3
Sent u a PM with IVR sample I am looking for.
Is it possible to design that in Vicidial using DB ?
Posted:
Tue Jul 05, 2011 10:09 pmby williamconley
post it HERE so everything may benefit. direct support is only for paying customers! (so says my employer!)