vicidial.org

Posted: **Tue Jul 12, 2011 4:52 pm**

Where do you go to search/play Call Recording on GoAutoDial?

Posted: **Wed Jul 13, 2011 2:47 am**

http://serverip/RECORDINGS/

or

user=> userstats

Posted: **Thu Jul 14, 2011 10:16 am**

Even though I have Admin login, it says I have no permission to access RECORDINGS on this server

Posted: **Thu Jul 14, 2011 12:18 pm**

this is the exact error

You don't have permission to access /RECORDINGS/ on this server.
Apache/2.2.3 (CentOS) Server at 72.21.12.165 Port 80

Posted: **Fri Jul 15, 2011 12:46 am**

what should be the time delay in the recording? because i encountered some missing recording..should i leave it blank instead of putting of something?

Posted: **Fri Jul 15, 2011 6:04 pm**

You need to add the IP address of your workstation to be able to access the recordings. What's the GoAutoDial version you're using?

amirelmasri wrote:this is the exact error

You don't have permission to access /RECORDINGS/ on this server.
Apache/2.2.3 (CentOS) Server at 72.21.12.165 Port 80

Posted: **Mon Jul 18, 2011 11:30 am**

VERSION: 2.2.1-237
BUILD: 100510-2015

Posted: **Mon Jul 18, 2011 5:12 pm**

You need to edit /etc/httpd/conf.d/vicidial_recordings.conf and add your IP address. Reload or restart HTTPD after editing.

service httpd reload

I'd recommend you upgrade to GoAutoDial CE 2.1. Adding IP addresses to access your recordings is done via your web browser.

http://goautodial.org/projects/goautodialce/wiki/GO_Admin_Manual#Recordings

Posted: **Tue Jul 19, 2011 6:08 pm**

That worked. Thank you