Hi Guys
Can anyone help with this issue, we have outbound calls working perfect with predictive and manual dial, we are now trying to get inbound calls to our dialler.
The problem is the calls get to the agent with good audio but call disconnect after 4 sec every time.
Can you HELP |||||||
here is our sip log
[bjwp]
disallow=all
allow=all
username=xxxxxxx
secret=xxxxxx
host=78.129.x.x
dtmfmode=rfc2833
type=friend
context=trunkinbound
qualify=yes
insecure=very
nat=yes
port=5060
canreinvite=no
go*CLI> set verbose 20
Verbosity is at least 20
[Jul 15 09:09:01] == Parsing '/etc/asterisk/manager.conf': [Jul 15 09:09:01] Found
[Jul 15 09:09:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 15 09:09:01] == Parsing '/etc/asterisk/manager.conf': [Jul 15 09:09:01] Found
[Jul 15 09:09:01] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 15 09:09:01] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 15 09:09:06] == Parsing '/etc/asterisk/manager.conf': [Jul 15 09:09:06] Found
[Jul 15 09:09:06] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 15 09:09:06] ERROR[22827]: utils.c:966 ast_carefulwrite: write() returned error: Connection reset by peer
[Jul 15 09:09:06] ERROR[22827]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jul 15 09:09:06] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 15 09:09:06] ERROR[22802]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Jul 15 09:09:06] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 15 09:09:14] -- Executing [441213610054@trunkinbound:1] AGI("SIP/bjwp-00000016", "agi-DID_route.agi") in new stack
[Jul 15 09:09:14] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
[Jul 15 09:09:14] -- AGI Script agi-DID_route.agi completed, returning 0
[Jul 15 09:09:14] -- Executing [99909*2*@default:1] Answer("SIP/bjwp-00000016", "") in new stack
[Jul 15 09:09:14] -- Executing [99909*2*@default:2] AGI("SIP/bjwp-00000016", "agi-VDAD_ALL_inbound.agi") in new stack
[Jul 15 09:09:14] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Jul 15 09:09:14] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:14] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:14] == Parsing '/etc/asterisk/manager.conf': [Jul 15 09:09:14] Found
[Jul 15 09:09:14] == Manager 'sendcron' logged on from 127.0.0.1
[Jul 15 09:09:14] -- Executing [192*168*003*250*78600052@default:1] Goto("Local/192*168*003*250*78600052@default-8855,2", "default|78600052|1") in new stack
[Jul 15 09:09:14] -- Goto (default,78600052,1)
[Jul 15 09:09:14] -- Executing [78600052@default:1] MeetMe("Local/192*168*003*250*78600052@default-8855,2", "8600052|Fq") in new stack
[Jul 15 09:09:14] > Channel Local/192*168*003*250*78600052@default-8855,1 was answered.
[Jul 15 09:09:14] -- Executing [83047777777777@vicidial-auto:1] Answer("Local/192*168*003*250*78600052@default-8855,1", "") in new stack
[Jul 15 09:09:14] -- Executing [83047777777777@vicidial-auto:2] Playback("Local/192*168*003*250*78600052@default-8855,1", "ding") in new stack
[Jul 15 09:09:14] -- <Local/192*168*003*250*78600052@default-8855,1> Playing 'ding' (language 'en')
[Jul 15 09:09:14] WARNING[22872]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Jul 15 09:09:14] WARNING[22872]: file.c:1292 waitstream_core: Unexpected control subclass '-1'
[Jul 15 09:09:14] -- Executing [83047777777777@vicidial-auto:3] Hangup("Local/192*168*003*250*78600052@default-8855,1", "") in new stack
[Jul 15 09:09:14] == Spawn extension (vicidial-auto, 83047777777777, 3) exited non-zero on 'Local/192*168*003*250*78600052@default-8855,1'
[Jul 15 09:09:14] -- Executing [h@vicidial-auto:1] DeadAGI("Local/192*168*003*250*78600052@default-8855,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jul 15 09:09:14] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jul 15 09:09:14] == Spawn extension (default, 78600052, 1) exited non-zero on 'Local/192*168*003*250*78600052@default-8855,2'
[Jul 15 09:09:14] -- Executing [h@default:1] DeadAGI("Local/192*168*003*250*78600052@default-8855,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jul 15 09:09:14] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jul 15 09:09:15] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:15] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:16] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:16] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Jul 15 09:09:16] -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Jul 15 09:09:16] -- Executing [192*168*003*250*8600052@default:1] Goto("SIP/bjwp-00000016", "default|8600052|1") in new stack
[Jul 15 09:09:16] -- Goto (default,8600052,1)
[Jul 15 09:09:16] -- Executing [8600052@default:1] MeetMe("SIP/bjwp-00000016", "8600052|F") in new stack
[Jul 15 09:09:18] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 15 09:09:24] WARNING[2997]: chan_sip.c:2015 retrans_pkt: Maximum retries exceeded on transmission GW3676f4282ef0c0c01a90fa5e66dde720@78.129.231.167 for seqno 1 (Critical Response) -- See doc/sip-retransmit.txt.
[Jul 15 09:09:24] WARNING[2997]: chan_sip.c:2037 retrans_pkt: Hanging up call GW3676f4282ef0c0c01a90fa5e66dde720@78.129.231.167 - no reply to our critical packet (see doc/sip-retransmit.txt).
[Jul 15 09:09:24] == Spawn extension (default, 8600052, 1) exited non-zero on 'SIP/bjwp-00000016'
[Jul 15 09:09:24] -- Executing [h@default:1] DeadAGI("SIP/bjwp-00000016", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----18---------------") in new stack
[Jul 15 09:09:24] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
go*CLI>
Goautodial
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk version
1.4.27