vicidial.org

Posted: **Thu Jul 28, 2011 2:17 pm**

Hi

I have Installed GoAutoDial 2.1 CE. And haven't made any changes in any config files. I followed the guide and added a carrier (trunk) and when I ran 'sip show registry' it return empty. Config are

Carrier ID: MYTESTCARRIER
Carrier Name: mytestcarrier
Carrier Description:
Registration String: <<username>>:<<password>>@<<voip_provider_ip>>
Template ID: -NONE-
Account Entry:

Code: Select all: [mytestcarrier] disallow=all allow=all type=friend username=<<username>> secret=<<password>> fromuser=<<username>> host=<<voip_provider_ip>> dtmfmode=rfc2833 insecure=very nat=auto context=from-internal qualify=yes canreinvite=no

Protocol: SIP
Globals String: MYTESTCARRIER = SIP/mytestcarrier
Dialplan Entry:

Code: Select all: exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@mytestcarrier,,tTo) exten => _91XXXXXXXXXX,3,Hangup

Active: Y

I have also tried using
X.
.
<<empty>>
for Dialplan Entries.

Also tried adding "register => " before the registration string.

Also tried adding/removing

Code: Select all: nat=auto context=from-internal qualify=yes canreinvite=no

in the account entry. Also tried different values for context like
default
trunkinbound

but after all the possible combinations whenever I ran "SIP show registry" in asterisk console it return empty

go*CLI> sip show registry
Host Username Refresh State Reg.Time
go*CLI>

Plz help.

Posted: **Thu Jul 28, 2011 3:49 pm**

ALWAYS post your VICIDIAL version with build.

registration string requires "register =>" at the beginning

then use sip debug to find the results of the registration attempt.

do not forget to wait at least one minute before checking.

also check your "sip-vicidial.conf" to verify your registration string ended up there.

Posted: **Thu Jul 28, 2011 11:28 pm**

thanks williamconley. its working now. I think 1min wait is the key as I was checking right after making the changes.

VICIDIAL VERSION: 2.4-325c BUILD: 110430-1924

Posted: **Fri Jul 29, 2011 3:44 pm**

Excellent. Now go buy the manual from The Vicidial Group (the guys who MADE and MAINTAIN the free software you are using wrote a BOOK on how to use it, with stuff you will save hours of research knowing ... not bad at their price, I highly recommend it! Keep your hair! LOL).

Then come back here and help newbies with easy problems (reduces the load on the rest of us, and causes The Vicidial Group to spend their time developing! which helps EVERYONE!)

And NO, I don't get paid by Vici. I just lurk loudly. LOL 8-)

Posted: **Thu Aug 25, 2011 3:49 am**

I have installed goautodial ce 2.1
(VERSION: 2.4-309aBUILD: 110430-1642)

I can not to register sip trunk (sipgate.de).
I set static ip for goautodial 192.168.1.132.
This is my config of carrier

Code: Select all: carrier id: sipgate register => username:password@sipconnect.sipgate.de/username

[sipgate]
type=peer
host=sipconnect.sipgate.de
outboundproxy=sipconnect.live.sipgate.de
port=5060
username=xxxxx
fromuser=xxxxxx
fromdomain=sipconnect.sipgate.de
secret=xxxxx
dtmfmode=rfc2833
insecure=port,invite
canreinvite=no
registertimeout=600
disallow=all
allow=alaw&ulaw
[/code]

Code: Select all: server IP: 192.168.1.132 active: Y

Template id:none
Global strings: none

I waited 1 minute but sip show registry shows me

Code: Select all: go*CLI> sip show registry Host Username Refresh State Reg.Time

I also set sip set debug to 15 and sip set verbose to 15 but nothing!
I checked sip-vicidial.conf but inside it I have only phones from [8002] to [8020]

[/code]

Posted: **Thu Aug 25, 2011 5:13 pm**

get the ip address of sipconnect.live.sipgate.de

Code: Select all: ping sipconnect.live.sipgate.de -c 2

use that ip to debug sip

Code: Select all: asterisk -R sip set debug ip 217.10.68.150

if you do not get any results from that, verify that your carrier is ACTIVE (Y) and that the register => line is placed in sip-vicidial.conf where it belongs. If it is not, have you changed the IP of this machine since building it? did you follow the instructions for changing the IP from the goautodial wiki or the vicidial manager's manual or both?

Posted: **Fri Aug 26, 2011 2:38 am**

Lets start from the beginning.
I tried first add trunk via GUI. Before that I setup my IP address from cmd via "setup"(192.168.1.132), sub,gateway and dns servers then under Network and System > config eth0 > I added new IP and update database IP. (updated IP is successfull). I followed guide from goautodial wiki.

But when I login via putty I get the following default messages
For access to the VICIDIAL admin and agent web GUI use this URL
http://192.168.1.2 (ip is not changed)

sip show peers and sip show registry shows me nothing!
Inside sip-vicidial.conf and sip.conf I have nothing i.e I have not config of my trunk.
I have setup sip set debug ip 217.10.68.150, but nothing.
At this moment I will try to add manually carrier in sip.conf

Posted: **Fri Aug 26, 2011 2:58 am**

I just added config of carrier manually in sip.conf after that I run sip reload and now I have the following

Code: Select all: [Aug 26 03:54:34] NOTICE[3570]: chan_sip.c:13822 handle_response_peerpoke: Peer 'sipgate' is now Reachable. (60ms / 2000ms) [Aug 26 03:54:34] Really destroying SIP dialog '7a5f446527a20fd3244bebc3439725b6@192.168.1.132' Method: OPTIONS go*CLI> sip show registry Host Username Refresh State Reg.Time go*CLI> sip show peers Name/username Host Dyn Nat ACL Port Status sipgate/xxxxx 217.10.68.150 N 5060 OK (60 ms) 8020/8020 (Unspecified) D N 0 UNKNOWN 8019/8019 (Unspecified) D N 0 UNKNOWN 8018/8018 (Unspecified) D N 0 UNKNOWN 8017/8017 (Unspecified) D N 0 UNKNOWN 8016/8016 (Unspecified) D N 0 UNKNOWN 8015/8015 (Unspecified) D N 0 UNKNOWN 8014/8014 (Unspecified) D N 0 UNKNOWN 8013/8013 (Unspecified) D N 0 UNKNOWN 8012/8012 (Unspecified) D N 0 UNKNOWN 8011/8011 (Unspecified) D N 0 UNKNOWN 8010/8010 (Unspecified) D N 0 UNKNOWN 8009/8009 (Unspecified) D N 0 UNKNOWN 8008/8008 (Unspecified) D N 0 UNKNOWN 8007/8007 (Unspecified) D N 0 UNKNOWN 8006/8006 (Unspecified) D N 0 UNKNOWN 8005/8005 (Unspecified) D N 0 UNKNOWN 8004/8004 (Unspecified) D N 0 UNKNOWN 8003/8003 (Unspecified) D N 0 UNKNOWN 8002/8002 (Unspecified) D N 0 UNKNOWN 8001/8001 (Unspecified) D N 0 UNKNOWN 21 sip peers [Monitored: 1 online, 20 offline Unmonitored: 0 online, 0 offline]

But I still have
sip show registry

Code: Select all: go*CLI> sip show registry Host Username Refresh State Reg.Time go*CLI>

I dont know what is my next step to get information from sip show registry ! ?

Posted: **Fri Aug 26, 2011 4:17 am**

OK!
I have successful go out via my carrier but I still have nothing from command sip show registry.
I also added dialplan in extensions.conf according to my needs and under section [globals] added SIPtrunk=SIP/sipgate

exten => _000387XXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _000387XXXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:1},55,o)
exten => _000387XXXXXXXX,3,Hangup

I am a little bit confused about GUI of vicidial because it seems for gui that is unusable.??? Very interesting!
When I try to add a new trunk via gui , it is not added in sip.conf ???

Maybe I must update some tools or what?
My installed version is goautodial 2.1 CE
Asterisk 1.4.39.1-vici
VERSION: 2.4-309a
BUILD: 110430-1642

p.s How to change default time zone ?

Posted: **Fri Aug 26, 2011 9:27 am**

did you use the getting started guide for GoAutoDials installation or did you "wing it"? What about the changing of the IP address? Did you "just do it" or did you follow instructions?

have you read the Vicidial Manager's Manual from EFLO.net (very necessary after installation is complete ...).

If you had followed my instruction and answered it, we'd be on the path ...

get the ip address of sipconnect.live.sipgate.de

Code: Select all: ping sipconnect.live.sipgate.de -c 2

use that ip to debug sip

Code: Select all: asterisk -R sip set debug ip 217.10.68.150

IF this shows no activity related to registration, then your system is not attempting and we can determine why

... which may well be that you changed your IP address but did not notify Vicidial properly ... and it is not writing your "-vicidial.conf" files. So nothing you change in the GUI will have any effect on a configuration file until your IP is properly registered.

Posted: **Fri Aug 26, 2011 10:46 am**

OK @williamconley.
P.S thank you very much for your help...

I installed again goautodial according Getting Started Guide. Exactly according it. Now when I login via putty I see correct IP (192.168.1.70).
At this moment I will try to add a new carrier, I think that will be everything ok.

Posted: **Fri Aug 26, 2011 11:13 am**

Unfortunatelly I have the same situation.
I did

Code: Select all: go*CLI> sip set debug ip 217.10.68.150 SIP Debugging Enabled for IP: 217.10.68.150 [Aug 26 12:08:53] == Refreshing DNS lookups. go*CLI>

when try to register carrier via gui I get nothing again , nothings happens ?
I did everything according Getting started Guide located on goautodial.org under wiki.
Note: I installed goautodial on virtualbox if it mean something!
Under
Configuration file: /etc/sysconfig/network-scripts/ifcfg-eth0

Code: Select all: # Intel Corporation 82540EM Gigabit Ethernet Controller DEVICE=eth0 BOOTPROTO=static HWADDR=08:00:27:51:42:29 IPADDR=192.168.1.70 NETMASK=255.255.255.0 ONBOOT=yes GATEWAY=192.168.1.1

Posted: **Fri Aug 26, 2011 12:53 pm**

Uhf...

Finally I have successfull registered carrier. Problem was on path
Configuration file: /etc/astguiclient.conf

Code: Select all: # The IP address of this machine VARserver_ip => 192.168.1.2

ONLY on that place it stayed default IP address!

I have changed it and now everything is ok.

Code: Select all: go*CLI> sip show registry Host Username Refresh State Reg.Time sipconnect.sipgate.de:5060 xxxxxx 105 Registered Fri, 26 Aug 2011 19:49:23

Posted: **Fri Aug 26, 2011 7:14 pm**

Please note: you will not be able to use a virtualbox based system in production for more than 1 or 2 agents. Beware.

Posted: **Fri Aug 26, 2011 11:26 pm**

ok. Thanks for suggestion, I didn't know for that. Why?
But if I have a high performance hardware?

Posted: **Sat Aug 27, 2011 11:59 am**

if you have a 3.2 Ghz 8 processor system running your virtualbox you MAY be able to put 10 users on it in that virtualbox. but if you put that same system directly on the hardware, you'll easily triple that result. vicidial does not work well when trying to use hi-res timing in a system specifically "sharing" timing among multiple OS's. nature of the beast. Great for testing, but you cannot (as of this date) run Vicidial Virtual in Production above a couple agents. (Ordinarily: One).

vicidial.org

Trunk Not working

Trunk Not working