Dial Alert in Manual Dial error

[crizz_get08]

Is there anybody who can help me solve this?

DIAL ALERT:

Call Rejected: BUSY
Cause: 21 - Call rejected




[Aug 11 04:05:35] NOTICE[26810]: rtp.c:849 process_rfc3389: Comfort noise suppor t incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Clie nt IP: 203.166.29.167
[Aug 11 04:05:36] == Manager 'sendcron' logged off from 127.0.0.1
[Aug 11 04:05:38] -- Playing 'ding' (escape_digits=) (sample_offset 0)
[Aug 11 04:05:39] -- SIP/motion-00000a0d is making progress passing it to Lo cal/61243443390@default-c463,2
[Aug 11 04:05:39] -- SIP/motion-00000a0e is making progress passing it to Lo cal/61243240652@default-df92,2
[Aug 11 04:05:39] ERROR[26500]: utils.c:967 ast_carefulwrite: write() returned e rror: Broken pipe
[Aug 11 04:05:39] -- AGI Script agi-VDAD_ALL_outbound.agi completed, returni ng 0

[williamconley]

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

Call rejected is something that can only be resolved by your provider. The CLI output you posted seems to be unrelated.

You could post your Carrier information and we may see an obvious other error.