vicidial.org

by **navdeepthakur3** » Thu Aug 18, 2011 2:34 pm

Hi

Iam using Goautodial 2.0 for domestic callcenter . Can we bifurcate the switch off number , Not reachable number , Not answering number Not valid number into different status instead of NA status in Dial Method Ratio
Any help would be highly apprecitable
____________________
GoAutoDial CE 2.0. iso
Vicidial VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk 1.4.27.1-1
Digium Hardware

by **gardo** » Thu Aug 18, 2011 3:08 pm

Bifurcate - now that's a word you don't hear everyday.

You might need to look into the Sangoma Call Progress Analyzer/Detection (CPD) integration with Vicidial. This can "bifurcate" the different dial statuses to their designated ones aside from NA.

by **navdeepthakur3** » Thu Aug 18, 2011 3:25 pm

But iam using digium not sagoma card :roll:

by **williamconley** » Thu Aug 18, 2011 4:00 pm

CPD is software. not related to a "card".

by **navdeepthakur3** » Thu Aug 18, 2011 4:43 pm

Thanks wiliam

by **navdeepthakur3** » Thu Aug 18, 2011 5:16 pm

CPD is licence base or free ????

by **mflorell** » Thu Aug 18, 2011 6:19 pm

Sangoma CPD is a SIP proxy and it is licensed per channel. Contact sales@vicidial.com for a quote.

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Bifurcation NA status into Ringing and Switch off number

Bifurcation NA status into Ringing and Switch off number

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