Page 1 of 1
Agent View
Posted:
Mon Aug 22, 2011 6:09 pmby gmcust3
I can see the Agent View on the agent screen but Don't see any entry in that frame even when I have 2-3 agents Logged in. Why so ?
Also, Gardo , I saw One CHAT folder in GoautoDial 2.1 version.
Whats is that all about ?
Posted:
Mon Aug 22, 2011 7:22 pmby williamconley
Do you have permission to view those agents?
Posted:
Mon Aug 22, 2011 7:23 pmby gmcust3
Permission in sense ?
How to set that Permissions ?
User level more than 6 ? I.e 7 or 8 ?
Posted:
Mon Aug 22, 2011 8:13 pmby williamconley
turn on all the permission options under Modify User for the logged in user and see if you get lucky. Can't hurt.
Then try the "OLD UGLY" interface (which may be in a different folder ... ) and see if it works there.