work with emergency log out (please help)
Posted: Wed Aug 24, 2011 4:58 pm
hi i have a question..
is there a possible way to automatically emergency logout the agent if the time of his/her waiting time/paused/dispo/deadcall is in 2 minutes?
tahnks in advance
is there a possible way to automatically emergency logout the agent if the time of his/her waiting time/paused/dispo/deadcall is in 2 minutes?
tahnks in advance