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work with emergency log out (please help)

PostPosted: Wed Aug 24, 2011 4:58 pm
by jhetot
hi i have a question..


is there a possible way to automatically emergency logout the agent if the time of his/her waiting time/paused/dispo/deadcall is in 2 minutes?

tahnks in advance :)

PostPosted: Wed Aug 24, 2011 8:06 pm
by williamconley
sounds like a great feature request. you should post it to the Issue Tracker and offer to sponsor it! (Or at least post it ... or hire someone to write it)

reply

PostPosted: Thu Aug 25, 2011 11:02 am
by jhetot
thanks for the comment sir wiiliam :) hope someone will help me :) im not good enough in programming but i want to learn more.