vicidial.org

Goautodial CE 2.1
Vicidial version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
no extra hardware.
no addons.
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HI ALL.
In the the leads i also put the alternative phone number which is most of the time a cell phone.

doing this coz i just want my agents to tell the prospects (we also have your cell phone number ; it's 06xxxxxx)

i'm wondering in case the phone number is busy does vicidial dial that alternative number?( I DON'T WANT IT TO COZ IT'S SO EXPENSIVE)

So if it does it, i can prevent that in my dialplan.

Thank you .

read the vicidial manager's manual. it only does that if you go to the trouble of setting it up to do so. not by default.

Yes done.
Will read the manuel before any future question.

Thank you very much