Page 1 of 1

Broadcast Dialing...

PostPosted: Sat Sep 10, 2011 6:16 pm
by userjf
GoAutoDial 2.1

This does almost what I want... but not quite.

What I need is to be able to send a text file of numbers and an audio file to the server, and it calls the phone numbers and plays the message.

This needs to be automatic, with no login or user intervention required. Simply send text file and audio file to server and it calls out.

Any ideas?

PostPosted: Mon Sep 12, 2011 2:43 pm
by maykelsoft
Please read the Managers Manual and look for "Survey"...

PostPosted: Mon Sep 12, 2011 4:40 pm
by williamconley
this is not related to "goautodial". Goautodial is the installation package for Vicidial. Vicidial is the actual dialer software. You need to read the Vicidial Manager's Manual (as maykelsoft suggests) available at EFLO.net to find the options available.

And yes, the feature you seek is "Survey" which is available on each campaign in the top menu after you choose "Detail" view (it is not available in the top menu until you are looking at the Detail view of the campaign).

Then you'll need to use the manager's manual to get your server online and working before you try your first survey (skipping straight to survey will cause you to pull out all your hair, follow the steps in the manager's manual and it won't be so tough!)