Data Not SAVED !!!
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Data Not SAVED !!!
by gmcust3 » Thu Sep 22, 2011 8:35 am
When Agent Modifies some data of Customer and then Dispose the call, DATA doesnt get save ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
- gmcust3
- Posts: 1148
- Joined: Sat Oct 24, 2009 1:15 pm
by crisfurtado » Fri Sep 23, 2011 9:58 am
You've probably already checked this but try this..
In the User profiles do you have "Agent Alter Customer Data Override" set to "ALLOW_ALTER".
Under campaigns -> Detail, check if "Disable Alter Customer Data" is set to "N"
In the User profiles do you have "Agent Alter Customer Data Override" set to "ALLOW_ALTER".
Under campaigns -> Detail, check if "Disable Alter Customer Data" is set to "N"
Remote and onsite Installations and troubleshooting Vicidial. Email to roshan.furtado@parikrama.biz
- crisfurtado
- Posts: 27
- Joined: Mon Jun 07, 2010 8:46 am
- Location: Bombay
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