Caller ID Not working

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Caller ID Not working

Postby 155 » Tue Oct 04, 2011 4:02 am

I can't get outgoing caller id to work correctly. I'm purchasing minutes form goautodial and using their default configuration. These are the settings in the carrier tab.

Account Entry:
[goautodial]
username=xxxxxxxxx
type=friend
secret=xxxxxxxxxxxx
host=sip.goautodial.com
context=trunkinbound change for proper context
allow=g729
trustrpid = yes
sendrpid = yes
canreinvite = no
qualify = yes

Dialplan Entry
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Set(CALLERID(num)=<myphonenumber>)
exten => _91NXXNXXXXXX,3,Dial(${SIPgoautodial}/${EXTEN:1},,tTor)
exten => _91NXXNXXXXXX,4,Hangup
155
 
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Postby maykelsoft » Tue Oct 04, 2011 2:44 pm

try to put the caller id as well on campaign settings.
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Starting to upgrade to ViciBox_v8_1.x86_64-8.1.2
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Postby 155 » Wed Oct 05, 2011 12:13 pm

I have set the caller id in the campaign and everywhere else to no avail.

It always shows up 503-457-1033 for some reason no matter what I do.

Does anyone know the correct caller id settings for the default goautodial carrier?

Do I put a 1 in front of my US phone number or not?
155
 
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Joined: Mon Jun 29, 2009 11:32 pm

Postby crisfurtado » Thu Oct 06, 2011 11:23 am

Try test calls with combination of different prefixes etc...One of them should click.
Remote and onsite Installations and troubleshooting Vicidial. Email to roshan.furtado@parikrama.biz
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Postby 155 » Tue Oct 11, 2011 1:25 am

No matter what I type in, it doesn't work.

Doesn't anyone use the default goautodial sip connection and can tell me how the caller ID is setup?

Every day my caller id doesn't work is a day I'm not spending money with your goautodial sip lines.
155
 
Posts: 10
Joined: Mon Jun 29, 2009 11:32 pm

Postby shanjay86 » Tue Oct 11, 2011 9:17 am

155 wrote:No matter what I type in, it doesn't work.

Doesn't anyone use the default goautodial sip connection and can tell me how the caller ID is setup?

Every day my caller id doesn't work is a day I'm not spending money with your goautodial sip lines.


try a different sip provider
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Postby gardo » Thu Oct 13, 2011 4:33 pm

Please file a support ticket here for your VoIP issues (using our VoIP services):

http://goautodial.com
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