vicidial.org

Goautodial CE 2.0
BUILD: 100527-2211
Asterisk 1.4.27.1-1
Form Iso
Eyebeam as softphone
Single server
no hardware or addon

I have been using goautodial at more then 3-4 locations over a year Never faced a problem but at one of my centers till yday it was working fine all of a sudden i started getting this issue..


Cant get call from Agent interface or / Eyebeam

Manual dial from EyeBeam error : called failed 408 "Temporarily Unavailable"
manual dial from Agent interface: "DIAL ALERT:

Call Rejected: CHANUNAVAIL
Cause: 20 - Subscriber absent."


Asterisk -r code

Code: Select all

[Oct  8 16:52:36]     -- Executing [918006249897@default:1] AGI("SIP/cc100-00000007", "agi://127.0.0.1:4577/call_log") in new stack
[Oct  8 16:52:36]     -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct  8 16:52:36]     -- Executing [918006249897@default:2] Dial("SIP/cc100-00000007", "SIP/goautodial/18006249897||tTor") in new stack
[Oct  8 16:52:36] WARNING[6162]: app_dial.c:1296 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Unknown)
[Oct  8 16:52:36]   == Everyone is busy/congested at this time (1:0/0/1)
[Oct  8 16:52:36]     -- Executing [918006249897@default:3] Hangup("SIP/cc100-00000007", "") in new stack
[Oct  8 16:52:36]   == Spawn extension (default, 918006249897, 3) exited non-zero on 'SIP/cc100-00000007'
[Oct  8 16:52:36]     -- Executing [h@default:1] DeadAGI("SIP/cc100-00000007", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL----------") in new stack
[Oct  8 16:52:36]     -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL---------- completed, returning 0

Dial plan if needed:

Code: Select all

register => Username:Pass@Domain:5060/Username

Account Entry
[goautodial]
disallow=all
allow=ulaw
allow=g729
type=friend
accountcode=goautodial
username=XXXXX
secret=XXXXX
host=myDomain
dtmfmode=rfc2833
fromuser=052510344
qualify=yes
insecure=very

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${SIPgoautodial}/${EXTEN:1},,tTor)
exten => _91NXXNXXXXXX,3,Hangup

Any help i would be thankful other wise only option i have to format dialer and start over.

I am able to call using eyebeam bypassing my dialer from domain.i know sip is working Tried more then one SIP account.

44 views no help...

sorry - if I had the skill I would assist. I had your exact problem and found no guidance so I reinstalled.

noworldorder wrote:sorry - if I had the skill I would assist. I had your exact problem and found no guidance so I reinstalled.

Thanks i think only option i have will wait till end of day

have you tried to reboot the server? please be sure that the SIP peer going to provider is connected.

maykelsoft wrote:have you tried to reboot the server? please be sure that the SIP peer going to provider is connected.

Yeh tried it over 300 times in 2 days.. well i have formatted and restarted from fresh and everything is working fine now...

again started facing same issue.... anyone get any info on this?!?

This might help:

http://en.wikipedia.org/wiki/List_of_SIP_response_codes#4xx.E2.80.94Client_Failure_Responses

Have you checked with your VoIP carrier?

gardo wrote:This might help:

http://en.wikipedia.org/wiki/List_of_SIP_response_codes#4xx.E2.80.94Client_Failure_Responses

Have you checked with your VoIP carrier?

yes i did.. when i dial from eyebeam... using just my sip account goes thru... but when goin thru dialerr... i get tht error...

Check the sip registred or Not and check with Sip debug and traceroute you will find it

check whether ur sip trunk is registered properly

in asterisk cli type sip show peers
and sip show registry

check the internet connectivity to your server.