Configuration of IVR
Posted: Mon Nov 07, 2011 2:18 pmhi to all,
well i have a predictive dialer which is working very fine.but now we have some new requirements is that first p.d is dialing the numbers automatically when customer pick up the phone then ivr start if customer press 1 then call will go to agent which is free if customer press 2 then number will go to DNC if customer press 3 then call will hang up.plz let me know how i configure this thing or broadcast ivr.waiting of your all prompt reply .
thanks in advance,
Vicidial CE-1.3
Asterisk 1.2.30
no Sangoma/Digium Card
well i have a predictive dialer which is working very fine.but now we have some new requirements is that first p.d is dialing the numbers automatically when customer pick up the phone then ivr start if customer press 1 then call will go to agent which is free if customer press 2 then number will go to DNC if customer press 3 then call will hang up.plz let me know how i configure this thing or broadcast ivr.waiting of your all prompt reply .
thanks in advance,
Vicidial CE-1.3
Asterisk 1.2.30
no Sangoma/Digium Card