How to prevent agents from modify data on their screen
Posted: Mon Jan 23, 2012 5:00 pm
Goautodial CE 2.1
Vicidial version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
Single server
no extra hardware.
no addons.
***********************
Hi all;
My question is simple: How to prevent agents from modify data on their screen.(cos i did notice that some agents do modify the phone number in their agent screen before going to the next call.
it must be in the users screen (looked there found nothing)
Thank you
Vicidial version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
Single server
no extra hardware.
no addons.
***********************
Hi all;
My question is simple: How to prevent agents from modify data on their screen.(cos i did notice that some agents do modify the phone number in their agent screen before going to the next call.
it must be in the users screen (looked there found nothing)
Thank you