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How to prevent agents from modify data on their screen

PostPosted: Mon Jan 23, 2012 5:00 pm
by sofcall
Goautodial CE 2.1
Vicidial version 2.4-309a
build:110430-1642
asterisk 1.4.39.1
Single server
no extra hardware.
no addons.
***********************
Hi all;
My question is simple: How to prevent agents from modify data on their screen.(cos i did notice that some agents do modify the phone number in their agent screen before going to the next call.
it must be in the users screen (looked there found nothing)

Thank you

PostPosted: Mon Jan 23, 2012 8:35 pm
by williamconley
You may be interested in the campaign settings which control what the agent can modify. This, of course, is in the Vicidial Manager's Manual available at EFLO.net (link above ... top left corner ...) ;-)

Also of note: This question is not operating system or installer related ... it's a Vicidial question, not a GoAutoDial question. Better place on the "Support" board instead of the "VicidialNow - GoAutoDial" board. For future reference. :)

PostPosted: Mon Feb 06, 2012 3:56 pm
by sofcall
Done thank you so much.