In need to make DNC list work
Posted: Sat Feb 11, 2012 10:27 pm
Hi everybody.
After adding the numbers to DNC list from: LIST->ADD NUMBER TO DNC
and in compagne details:
Use Internal DNC List: Y
Use Campaign DNC List : Y
Still Agents can dial the numbers listed in DNC database..
I uploaded the numbers in any possible format
:0663731977/00212663731977/212663731977
DNC numbers exist in the vicidial_dnc table
Numbers are injected in compagne list with no country code let 's say:0663731977
my dial plan is like the following:
exten => _0ZXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _0ZXXXXXXX.,n,Dial(${TRUNK}/00212${EXTEN:1},,tToR)
exten => _0ZXXXXXXX.,n,Hangup()
exten => _00212ZXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _00212ZXXXX.,n,Dial(${TRUNK}/${EXTEN},,tToR)
exten => _00212ZXXXX.,n,Hangup()
*********************
ALSO i wanna know how to verify that the number that was dialed was in my DNC table before it was dialed (using mysql; and Webmin)
How can i use DNC for outbound campaign(adapt_tapered/ratio and also manual) to avoid dialing unwanted numbers.
Also interested in uploading a list with dnc numbers into the database
Thanks
Regards
After adding the numbers to DNC list from: LIST->ADD NUMBER TO DNC
and in compagne details:
Use Internal DNC List: Y
Use Campaign DNC List : Y
Still Agents can dial the numbers listed in DNC database..
I uploaded the numbers in any possible format
:0663731977/00212663731977/212663731977
DNC numbers exist in the vicidial_dnc table
Numbers are injected in compagne list with no country code let 's say:0663731977
my dial plan is like the following:
exten => _0ZXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _0ZXXXXXXX.,n,Dial(${TRUNK}/00212${EXTEN:1},,tToR)
exten => _0ZXXXXXXX.,n,Hangup()
exten => _00212ZXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _00212ZXXXX.,n,Dial(${TRUNK}/${EXTEN},,tToR)
exten => _00212ZXXXX.,n,Hangup()
*********************
ALSO i wanna know how to verify that the number that was dialed was in my DNC table before it was dialed (using mysql; and Webmin)
How can i use DNC for outbound campaign(adapt_tapered/ratio and also manual) to avoid dialing unwanted numbers.
Also interested in uploading a list with dnc numbers into the database
Thanks
Regards