vicidial.org

Is the upgrade process on goautodial the same as for Vicidial i.e. this one?:

http://www.vicidial.org/VICIDIALforum/v ... hp?t=16326

I set up a survey campagin in vicibox. I am now trying to d othe same for a friend that is using goautodial. It seems that CALLMENU is not an option in goautodial.

when I go to CAMPAIGN --> DETAILS --> SURVEY --> Survey Method

There is no CALLMENU option in the drop down box like there is in vicibox

I would hope that if I upgrade this feature will be present.

it would be help if you could give the exact GoAutodial installer,version and build.

I am not sure if it is the same with Vicibox. but there is a guide made by GoAutodial team if you upgrade from 2.0 to 2.1 version

it is 2.1
VERSION: 2.4-309a
BUILD: 110430-1642

I am not sure if an upgrade will give me the features I need (the call menu feature for surveys and irv report logging) as this was available years ago so I would have expected it would be on this version

You can safely follow the Vicidial SVN upgrade HOWTO. This will update the Vicidial software in your GoAutoDial system to the latest SVN version. As a side note, you won't be able to use the default agent UI that comes with GoAutoDial.

thanks gardo.

Do you thing that upgrading the trunk would provide the following features that are not in the current version of goautodial:

1. call menu option for surveys campaigns
2. irv report logging

Yes. If those features are available in the latest SVN trunk then you can get them by upgrading Vicidial.

I tried upgrading the trunk but it didn't work. Still VERSION: 2.4-309a

It seemed to work on the CLI but no change. I tried doing this step:

cd /usr/src/astguiclient/trunk
mysql
use asterisk
\. /usr/src/astguiclient/trunk/extras/upgrade_2.4.sql
quit

but cd /usr/src/astguiclient/trunk is the wrong path in goautodial. Any ideas?

has anyone successfully upgraded goautodial using the vicidial protocall? It has not worked for me as stated in the above post. Would love to get this resolved...

I have experienced upgrading one test server of mine to the latest svn trunk

Hmm... Well I followed the standard vicidial uprgade proceedure and it did not work.

I tried doing this step:

cd /usr/src/astguiclient/trunk
mysql
use asterisk
\. /usr/src/astguiclient/trunk/extras/upgrade_2.4.sql
quit

but cd /usr/src/astguiclient/trunk is the wrong path in goautodial.

I then made a trunk folder in usr/src/astguiclient and did the upgrade again with no luck.

are u able to download the latest svn trunk?

svn checkout svn://svn.eflo.net:3690/agc_2-X/trunk

yes - when I made ta trunk folder in usr/src/astguiclient it downloaded. But when I look in the trunk folder nothing is there (is this normal?)

no, there's should be a lot of files there (i.e install.pl, version, extras)

so why did it work for you and not for me??? You know what... I did an MYSQL restore before the upgrade. Could that have messed things up?

did you backup using the ADMIN_backup.pl and restore using

mysql -u #username# -p #database# < #dump_file#

Thanks